Join Our Growing HVAC Team!
We are a fast-paced, customer-focused HVAC company looking for a reliable, detail-oriented HVAC Dispatcher with industry experience. If you're a pro at managing technician schedules, solving problems on the fly, and keeping customers informed and happy, we want to hear from you!
Key Responsibilities:
•Dispatch HVAC technicians to service calls based on skill set, location, and urgency
•Communicate with customers regarding appointment times, updates, and follow-ups
•Coordinate emergency and same-day service requests efficiently
•Monitor and manage the workflow in real-time to maximize technician productivity
•Enter and update service information in our dispatch software (e.g., ServiceTitan, Housecall Pro)
•Maintain constant communication with field techs and office staff
•Handle customer inquiries and escalate issues when needed
•Track service call status and technician progress throughout the day
•Support invoicing and documentation follow-through when required
Requirements:
•2+ years of experience dispatching in the HVAC, plumbing, or related service industry
•Strong knowledge of local geography and service area
•Familiar with HVAC terminology and typical customer needs
•Excellent communication and problem-solving skills
•Able to multitask in a fast-paced environment
•Proficient with dispatch and scheduling software
•High school diploma or equivalent
What We Offer:
•Paid time off and holidays
•Ongoing training and development
•Supportive and professional team culture
•Opportunities for growth within the company
Apply today and help us keep homes and businesses cool, comfortable, and running smoothly!
Job Type: Full-time
Pay: $24.00 - $30.00 per hour
Expected hours: 40 – 45 per week
Benefits:
Schedule:
Ability to Commute:
•Clearwater, FL 33765 (Required)
Ability to Relocate:
•Clearwater, FL 33765: Relocate before starting work (Required)
Work Location: In person