To be considered for this position, you must apply on our website: https://thomasmechanical.com/careers
Thomas Mechanical & Fire Protection is one of the fastest growing mechanical contractors in the Upstate of South Carolina. We are seeking a motivated and experienced professional to Manager our Service Department.
Position Overview
As our HVAC Service Manager, you won’t just oversee the service department - you’ll lead it, shape it, and take it to the next level. You’ll be at the heart of daily operations, guiding a growing team of talented technicians, streamlining processes, and driving top-tier performance across the board. This is a hands-on leadership role where your ideas and experience will make a real impact. Whether you're an experienced manager looking for more freedom and support, or a seasoned tech ready to step up and lead, this is your opportunity to build something great with the full backing of ownership and unlimited resources.
Key Responsibilities
•Lead and manage the HVAC service department, including operations, personnel, and customer service
•Supervise, support, and mentor HVAC Service Technicians of all levels
•Oversee scheduling, dispatch, and daily workflow to ensure timely, high-quality service delivery
•Recruit, train, and develop technicians and support staff
•Foster a culture of safety, accountability, and technical excellence
•Handle escalated customer concerns and maintain strong client relationships
•Drive departmental growth through process improvement and team development
•Monitor KPIs, service goals, and departmental budget
•Ensure compliance with all safety, licensing, and environmental regulations
Qualifications
•5+ years of experience as an HVAC Service Manager or 8+ years as a Senior HVAC Service Technician with proven leadership skills
•Experience working with commercial and/or residential HVAC systems and clients
•Strong diagnostic, troubleshooting, and communication skills
What We Offer
•Competitive salary and comprehensive benefits
•Consistent, year-round work in all sectors (residential, commercial, and industrial)
•Full autonomy to lead and develop the department
•Unlimited resources and strong executive support
•Opportunities for professional growth and career advancement
Requirements:
•Clean driving record and background check
JOB TYPE:
•Full-time (40 hours) permanent position, Monday - Friday
Salary:
•Competitive salary based upon experience
•Industry-best drive time policy
Benefits:
ABOUT US:
Founded in 2004, Thomas Mechanical is an independently owned, full-service mechanical contractor focused on delivering turnkey HVAC and mechanical services to a strong base of commercial, industrial, and residential customers. Conveniently located along interstate 385 in Laurens County, South Carolina we service a wide range of customers throughout the Upstate of South Carolina and neighboring communities. We take pride in delivering exceptional workmanship, design, fabrication, installation, and customer service. As one of the fastest-growing companies in South Carolina, we're fueled by brilliant minds and skilled technicians.
Job Type: Full-time
Benefits:
Schedule:
Supplemental Pay:
Work Location: In person