Legend Air - Heating & Cooling

HVAC Dispatcher & Operations Coordinator

LocationFrisco, TX
Job TypeFull-time
Salary$37,440-$52,000

About This Job

Be the Heart of Our Operation | Full-Time | Frisco, TX

Are you a natural multitasker who thrives in a fast-paced environment, loves organizing chaos, and takes pride in making everything run smoothly? At Legend Air Heating, Cooling & Electric, we’re looking for a reliable, calm-under-pressure, and driven Operations Coordinator/Dispatcher to be the glue that holds our daily operations together.

You’ll be the go-to person in the office—helping customers, supporting our team, working across departments, and keeping the day running smooth and the schedule full.

If you’re looking for more than just a job—and want to grow with a company that’s going places—this is the kind of role where you’ll thrive by staying in the action, solving problems, and keeping things moving.


What You’ll Do

Dispatch HVAC, duct cleaning, and maintenance appointments based on location, urgency, and technician skills

Schedule replacements, repairs, cleanings, follow-ups, and part installs across multiple crews
Monitor and manage the daily schedule—fill in gaps, adjust in real time, and keep everything flowing
Provide ETAs to customers, follow up on changes, and offer excellent service with a smile
Keep techs on time and accountable while supporting them throughout their day
Work hand-in-hand with our warehouse team to track parts, orders, and job readiness
Coordinate with all departments to ensure jobs are moving forward and communication is aligned
Be the right hand to the owners, keeping the office running smoothly and jumping in where needed
Develop new procedures and systems that make our workflow better, faster, and more efficient
Process permits, financing, payments, and confirm everything is buttoned up before jobs close
Assist with team culture and fun—occasionally plan events or help boost morale
Support office projects and wear multiple hats in a fast-growing, mission-driven company


What You Bring

1+ year of experience in dispatching or home service coordination (HVAC or home service preferred)
ServiceTitan experience is a strong plus
Nexstar training is a plus
Must live within 30 minutes of 122 Rose Lane, Frisco, TX
Must have a reliable vehicle and valid driver’s license
Must be able to pass a background check
Calm, resourceful, and solutions-driven—you don’t get rattled
Organized and ready to juggle multiple tasks without dropping the ball
Eager to grow and be a long-term part of something meaningful
Excellent communicator—friendly, professional, and team-oriented
Dependable, Reliable, on time, and always ready to help where needed
Strong Work Ethic


What We Offer

Competitive pay based on experience
Overtime opportunities
3 weeks paid time off (PTO)
6 paid holidays plus your birthday off
Health, dental, and vision insurance
Performance-based bonuses
Company events, team outings, and fun extras
A workplace with lots of food, laughter, and good energy
A fun, respectful team that supports each other
Growth opportunities in a growing company
A chance to be part of something bigger than just a job

We’re not your average HVAC company—we’re building something legendary. If you’re looking for a place to shine, contribute, and grow—we want to hear from you.


Job Type: Full-time


Pay: $18.00 - $25.00 per hour


Benefits:

Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance


Schedule:

8 hour shift
Day shift
Monday to Friday
Weekends as needed


Application Question(s):

Have you worked for a Home Services Company in the past? If yes, which one and your role?
Do you have Servicetitan experience?
What city do you live in?
Do you have any management experience?


Work Location: In person

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