Be the Heart of Our Operation | Full-Time | Frisco, TX
Are you a natural multitasker who thrives in a fast-paced environment, loves organizing chaos, and takes pride in making everything run smoothly? At Legend Air Heating, Cooling & Electric, we’re looking for a reliable, calm-under-pressure, and driven Operations Coordinator/Dispatcher to be the glue that holds our daily operations together.
You’ll be the go-to person in the office—helping customers, supporting our team, working across departments, and keeping the day running smooth and the schedule full.
If you’re looking for more than just a job—and want to grow with a company that’s going places—this is the kind of role where you’ll thrive by staying in the action, solving problems, and keeping things moving.
What You’ll Do
•Dispatch HVAC, duct cleaning, and maintenance appointments based on location, urgency, and technician skills
•Schedule replacements, repairs, cleanings, follow-ups, and part installs across multiple crews
•Monitor and manage the daily schedule—fill in gaps, adjust in real time, and keep everything flowing
•Provide ETAs to customers, follow up on changes, and offer excellent service with a smile
•Keep techs on time and accountable while supporting them throughout their day
•Work hand-in-hand with our warehouse team to track parts, orders, and job readiness
•Coordinate with all departments to ensure jobs are moving forward and communication is aligned
•Be the right hand to the owners, keeping the office running smoothly and jumping in where needed
•Develop new procedures and systems that make our workflow better, faster, and more efficient
•Process permits, financing, payments, and confirm everything is buttoned up before jobs close
•Assist with team culture and fun—occasionally plan events or help boost morale
•Support office projects and wear multiple hats in a fast-growing, mission-driven company
What You Bring
•1+ year of experience in dispatching or home service coordination (HVAC or home service preferred)
•ServiceTitan experience is a strong plus
•Nexstar training is a plus
•Must live within 30 minutes of 122 Rose Lane, Frisco, TX
•Must have a reliable vehicle and valid driver’s license
•Must be able to pass a background check
•Calm, resourceful, and solutions-driven—you don’t get rattled
•Organized and ready to juggle multiple tasks without dropping the ball
•Eager to grow and be a long-term part of something meaningful
•Excellent communicator—friendly, professional, and team-oriented
•Dependable, Reliable, on time, and always ready to help where needed
What We Offer
•Competitive pay based on experience
•3 weeks paid time off (PTO)
•6 paid holidays plus your birthday off
•Health, dental, and vision insurance
•Performance-based bonuses
•Company events, team outings, and fun extras
•A workplace with lots of food, laughter, and good energy
•A fun, respectful team that supports each other
•Growth opportunities in a growing company
•A chance to be part of something bigger than just a job
We’re not your average HVAC company—we’re building something legendary. If you’re looking for a place to shine, contribute, and grow—we want to hear from you.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Benefits:
Schedule:
Application Question(s):
•Have you worked for a Home Services Company in the past? If yes, which one and your role?
•Do you have Servicetitan experience?
•What city do you live in?
•Do you have any management experience?
Work Location: In person