THE DELJO DIFFERENECE ~A Century of Comfort: Your Trusted HVAC Experts!
Deljo Heating and Cooling, Chicago IL.
We have been making comfort a priority for Chicago families since 1922, dedicated to delivering exceptional HVAC services with a focus on reliability and care.
We have an immediate opening for a HVAC Dispatcher / Service Coordinator!
Overview:
This position will be working with the Service Manager to maintain the Service Technicians' schedules and dispatch them as service calls are completed, prioritizing each Technician to the proper call.
Our Core Values:
•Great CharacterIntegrity
•Hungry to Thrive and Success
What We Have to Offer / Benefits:
•Medical insurance with 3 plan options including HSA
•5 Paid vacation days (40 hours) after 6 months; 10 days after 1 year (80 hours)
•401K with 3% company match
•Short/Long-term disability insurance
•Paid training, including Nexstar, and opportunities for professional development
•Employee appreciation events - 2 per year
Job Title: HVAC Service Dispatcher / Service Coordinator
Work Hours: Monday to Friday, 8:00am - 4:30pm
Pay Scale: $23.00 - $26.00 per hour + incentives for leads and achievements of team goals
What you will be doing:
•Scheduling Service calls
•Dispatching technicians to service calls
•Informing customers on technicians arrival times
•Schedule parts replacementsreturn trips
Required Qualifications:
•2+ years' experience in customer service, schedule coordinating, project coordinating or similar experience
•Experience in reviewing documents for accuracy
•Ability to manage a multiple-line phone system
•Geographical knowledge of service or map reading skills
•Ability to communicate effectively both verbally and in writing
•Ability to see what needs to be done, take charge, and do it!
•Prior dispatching, project management, schedule coordinating experience desired
•Experience in HVAC or similar trade desired
Learn more about us: www.deljoheating.com