Director, Sales Training & Development (m/w/d)

Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com .

Job Description:

# Role Purpose

The Director, Sales Training & Development will design, build, and run Fluence’s global sales readiness engine. The role equips account managers, business developers, sales engineers, marketing specialists, and other sales-related teams with the product knowledge, commercial capabilities, and the practical “how-to” for our processes and tools, so selling becomes easier and teams maximize time with customers.

This leader owns the end-to-end training operating model for Fluence’s sales-related teams — including intake and prioritization, curriculum roadmap, delivery model, and measurement — and ensures global consistency with local relevance. The program is built across three pillars: (1) Fluence processes and systems & tools, (2) core commercial capabilities, and (3) industry and Fluence expertise.

What Success Looks Like:

- A strong, globally consistent sales training framework is live and adopted across markets.

- Sales leaders view the training program as an enabler of revenue rather than “extra work.”

- New‑hire ramp time and core capability proficiency measurably improve.

- Training demand is proactively prioritized against commercial impact rather than ad-hoc requests.

# Key Responsibilities

Strategic Program Leadership

- Design, build, and own the global sales training and readiness program, leading end-to-end management: prioritization, design, delivery, stakeholder engagement, governance, and continuous improvement.

- Partner with sales leadership, Product, Marketing, and Sales Strategy & Operations to ensure training is relevant, impactful, and aligned with commercial priorities, translating into consistent execution in the field.

Training Strategy & Development

- Develop and execute a global sales training strategy aligned with Fluence’s commercial goals and growth objectives.

- Design modular, role-specific curricula for different seniority levels, incorporating blended learning approaches.

- Translate complex topics into practical, actionable learning journeys that fit the daily reality of sales teams.

Program Delivery

- Architect and continuously evolve Fluence’s global sales learning ecosystem, integrating digital, virtual, and in‑person formats.

- Ensure training assets are scalable, reusable, and tightly linked to Fluence’s sales motions and tools. Build and maintain high-quality training assets (e.g. e-learnings, playbooks, workshops, simulations, job aids).

- Plan and deliver global and regional training programs, including onboarding, reoccurring core trainings, and launch trainings for new offerings and tools.

- Balance global consistency with local market relevance through regional customization.

- Select, onboard, and manage external training providers as needed for both tools and content delivery.

Coordination & Communication

- Coordinate with Sales & Marketing Transformation, Product, Marketing, and other central teams to turn updates (e.g. new products, processes, systems) into clear, simple, and well-timed training interventions.

- Help streamline and structure communication to front-line teams so that key messages and implications are easy to understand and apply.

- Coordinate a virtual network of trainers and subject matter experts across regions and functions.

- Drive change management to embed training into culture and daily routines. Lead communication efforts around training to build excitement, set expectations, and ensure broad engagement across the organization.

Measurement & Continuous Improvement

- Define and track clear KPIs for training effectiveness, prioritizing metrics tied to commercial impact—such as capability proficiency, behavior change in the field, new‑hire ramp time, sustained adoption, and learner satisfaction.

- Collect feedback from global teams via surveys and feedback sessions to improve content, formats, and delivery.

# Required Qualifications

- Significant experience in sales enablement, training, learning & development, or a similar roles, ideally in a B2B environment. Proven experience designing and delivering training programs.

- Strong facilitation and communication skills; able to engage diverse audiences and make complex topics simple and practical.

- Experience working with modern learning tools and platforms (e.g. LMS, virtual training tools, content authoring tools).

- Strong program management skills; demonstrated ability to influence senior stakeholders and drive adoption across matrixed organizations, delivering against tight timelines.

- Strong analytical mindset; comfortable using data and feedback to prioritize and improve training.

- Experience in the electricity industry and/or complex projects sales is a plus.

- Fluency in English; additional languages are a plus.

# Key Competencies

- Customer-centric mindset

- Strong instructional design and storytelling skills

- Cross-functional collaboration and influence

- Structured planning and project management

- Ability to simplify complexity into clear, actionable guidance

- Ownership mindset and adaptability in a fast-changing environment

Our Culture

At Fluence, our culture is the foundation that drives our ambitious growth strategy and fuels our mission to transform the future of energy. Our core cultural pillars empower us to innovate, collaborate, and lead with purpose, ensuring we continue to deliver unparalleled value to our customers and the world.

Unleash Voices

We believe every voice matters. We encourage openness, active listening, and decisive action to create a culture where everyone has the opportunity to contribute to our success. We foster an environment where diverse perspectives are heard and valued, driving innovation and progress.

Customer Fluent

Our customers are at the heart of everything we do. We’re committed to delivering exceptional value that exceeds expectations by understanding our customers' needs and adapting swiftly to meet them. Our deep focus on customer satisfaction drives us to continuously improve and innovate.

Infinite Impact

We are committed to creating the impossible. We push boundaries to deliver sustainable, game-changing solutions that shape a brighter, more energy-efficient future for all. Our team is passionate about making a lasting impact that will resonate for generations to come.

All In

We are all in for growth. Our teams are relentlessly focused on identifying and seizing opportunities that propel us forward. We embrace an ownership mindset, pushing ourselves and each other to accelerate progress and create lasting success.