Customer Service Leader

Customer Service Leader- American Metal Fabricators

Location: Gastonia, North Carolina

Salary: $50,000-$65,000

Schedule: Fridays Off

ABOUT US:

At American Metal Fabrication (AMF), we take pride in delivering high-quality custom metal products with precision, speed, and reliability. With decades of experience serving a wide range of industries, we specialize in everything from sheet metal work to complex fabrication projects. Our team thrives on craftsmanship, innovation, and a commitment to exceeding customer expectations. As we continue to grow, we’re looking for a dedicated and proactive Customer Service Lead to serve as the bridge between our customers, production team, and leadership.

Position Overview:

The Customer Service Lead is responsible for overseeing daily customer interactions, ensuring satisfaction throughout the order process, and supporting internal coordination across departments. This role is ideal for someone who is highly organized, thrives in a fast-paced environment, and enjoys problem-solving and supporting both customers and internal teams.

Key Responsibilities:

Qualifications:

What We Offer:

Apply Today!

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

Shift:

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Day shift

Work Location: In person