Customer Service Agent

POWER YOUR GREATNESS!

PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging.

General Purpose

Provides customer service to existing and future customers by delivering services such as billing, credit and collections, service requests, energy efficiency and customer account management. Operates within an environment which requires continuous learning including developing and utilizing skills and competencies to best serve customers.

Responsibilities

Requirements

Preferences

Additional Information

Req Id: 113792

Company Code: PACIFICORP

Primary Location: Portland, Oregon

Department: Customer Care Schedule: Full-Time - Please note that our customer service center is 24/7 so schedule flexibility is required.

Personnel Subarea: Non-Exempt

Hiring Range: $24.50/hr starting wage with performance based raises and potential to reach $31.19/hr within 2 years.

Benefits: Health care, retirement, paid time off, tuition assistance, paid short-term and long-term disability, paid bereavement leave. For more information, please visit: https://careers.pacificorp.com/content/New-Benefits-Page/?locale=en_US

Employees must be able to perform the essential functions of the position with or without an accommodation.

PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law.

Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations.