Customer Service Agent

Levi’s Building Components, a leader in the metal roofing accessories industry is looking for the right person to join our expanding team. We are looking for a Customer Service Agent whose main responsibility would be receiving inbound calls, emails, and other forms of communication from customers and responding accordingly. Other key responsibilities would include.

- Providing exceptional customer service to existing customers, prospects, team members, and vendors

- Performing administrative duties accurately while remaining organized

- Building client relationships that are genuine, supportive, and represent the company philosophy, mission, vision, and goals

- Making outbound phone calls to customers to communicate product offerings, sales, and promotions

- Collaborating on projects and assignments to assist the growth of the department and company

The ideal candidate would possess the following skills:

- Experience with various software applications to include the Microsoft Office Suite

- The ability to work in a team atmosphere and be a team player

- An outgoing and pleasant demeanor

- Ability to communicate clearly and concisely via all platforms (phone, email, text, etc.)

- Willingness to adapt to any situation and improvise accordingly

- Comfortable with having a varied workload that can fluctuate daily

- Strong attention to detail

- Expected hours: 7 am - 5 pm

Levi’s Building Components offers the following benefits:

- Generous profit-based bonuses

- Health, Dental and Vision Insurance

- 401k with match

- PTO and paid holidays

- Tenure awards and company sponsored trips

- Biannual employee reviews with raise opportunity

- Free company apparel

- Flexible Schedule Options