EquipmentShare is Hiring a Customer Invoicing Specialist
EquipmentShare is searching for a Customer Invoicing Specialist to support our team as the department continues to grow.
Salary range: $25-$29/hr. Factors including past experience and location may affect final compensation rate.
As a Customer Invoicing Specialist at Equipment Share, you will be responsible for customer invoicing for primarily large accounts that require online portal entry. In conjunction with the credit offices you'll assist in collection of accounts. You will also work directly with customers on disputed balances and any other accounting charge code issues Most importantly, you'll be the liaison between customers, credit office, branches and customers to resolve billing issues.
Duties/Responsibilities:
•Demonstrate effective negotiation techniques with customers. Respond appropriately to rate pushback, discounts appropriately and stands ground when needed
•Strive to exceed the expectations of external and internal customers. In conjunction with company interests, act with the customer's interest in mind. Establishes effective, long term relationships with customers
•Reconcile internal and external systems to ensure all outstanding invoices have been submitted to the customer
•Responsible for invoicing/e-invoicing of customers and processing of invoices through various accounting systems and external websites
•Act as main focal point for all new customer requested specialized invoicing and developing of processes and procedures
•Assist in AR collections
•Prepare detailed tracking system to track purchase order values, invoiced amounts and remaining available values
•Research and understand customer policies and procedures with respect to billing processes
•Create cash application files for internal Cash Group based on customer received remittance notifications
•Meet established goals and objectives as determined by department management
•Other duties assigned as needed
Required Skills/Abilities:
•Basic math skills and Microsoft Office computer skills required
•Ability to complete more complex account reconciliations required
•Intermediate excel skills required; advanced preferred
•Strong verbal and written communication skills required
•Detail oriented and work accurately and consistently with a sense of urgency
Education and Experience:
•High School Diploma or Equivalent Education or Experience required.
•At least 2 years of Customer Invoicing, Accounts Receivable and Collection experience
•Oil and gas billing experience will be strongly preferred
Physical Requirements:
•Must be able to sit for prolonged periods at a desk and work on a computer.
Why We're a Better Place to Work:
•Medical, Dental and Vision coverage for full-time employees.
•401(k) and company match.
•Generous paid time off (PTO) plus company paid holidays.
•Stocked break-room and full kitchen, chef prepared meals daily at Corporate HQ (breakfast and lunch).
•State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees.
•Seasonal and year round wellness challenges.
•Company sponsored events (annual family gatherings, happy hours and more).
•Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year.
•Opportunities for career and professional development with conferences, events, seminars and continued education.
About You
Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that's long been resistant to change.
EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.