Buffalo Biodiesel Inc.

Customer Service Specialist

LocationBuffalo, NY
Job TypeFull-time
Salary$52,000

About This Job


About the job

Buffalo Biodiesel is in growth mode and currently seeking a Customer Service Specialist to join our fast-growing team!


Responsibilities

Answering inbound customer service requests via phone
Assisting customers with pickups, general inquiries
Escalating calls needing more attention
Providing prompt, courteous, and efficient routing where necessary


Qualifications

Bachelors Degree required
Minimum two years of customer success/customer retention experience required
Mastery level written and spoken communication, through use of word-processing programs, creating spreadsheets, writing email, and speaking on the phone
Reliable, hard working, and motivated

This is an onsite role. Our offices are located at 17 Court Street, Buffalo, NY. The hours for this position are 7:00 am - 4:00 pm


Salary: $25/hour


Benefits

Medical, Dental, Vision Insurance
401(k)
Paid Time Off


Who We Are:

Buffalo Biodiesel Inc. has been in business since 2005. We are a growing company that collects and recycles used cooking oil. With over 20 years in business, we collect, and process used cooking oil to produce Biodiesel, a carbon reducing alternative fuel to Hydrocarbons. We operate in 15 States with service to over 27,000 locations and growing. Buffalo Biodiesel Inc. is subject to and complies with the Federal Drug-Free Workplace Act.


Job Type: Full-time


Pay: From $25.00 per hour


Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance


Shift:


Day shift


Ability to Commute:

Buffalo, NY 14202 (Preferred)


Ability to Relocate:

Buffalo, NY 14202: Relocate before starting work (Preferred)


Work Location: In person


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