Counter Sales Representative

Counter Sales Representative

Who We Are

United Electric Supply Co. Inc. is a nationally recognized, 100% employee-owned company that is a major supplier of electrical products, and advanced services for the construction and industrial markets. They offer a full range of electrical products and services with concentrations in industrial automation, building automation, lighting, wire/cable/conduit, distribution and control, data communications, electro-mechanical and energy solutions. With over 300 employees, United is headquartered in New Castle, Delaware with locations throughout Delaware, Pennsylvania, Maryland, New Jersey, and Virginia.

Position Summary

We are seeking a customer-focused and detail-oriented Counter Sales Representative to join our team. In this role, you will be the first point of contact for customers, assisting with product inquiries, in-person order processing, and providing expert product advice. Strong communication skills and the ability to build customer relationships are essential for success. This position also involves maintaining a clean, organized counter area, managing inventory levels, and supporting the overall goals of the sales team.

Position Responsibilities

- Verify shipment of goods received from branch transfers and packing slips.

- Organize and stock warehouse shelves with incoming materials and supplies.

- Maintain clean, orderly, and safe stock area.

- Participate in the Cycle Counting efforts at the branch.

- Provide insightful, accurate, detailed information to our customers questions or problems. Always greet customers at the sales counter or through incoming telephone calls.

- Responsible for pricing, recommending, and selling appropriate products to our customers as well as quoting jobs and bids on material.

- Efficiently collect requested material from the shelves, ensuring it correctly aligns with the customer’s application and order.

- Assist with pulling materials for transfers to other branches, phone orders, and orders to be delivered when needed or requested.

- Ensure the counter area is kept clean, orderly and safe.

- Solve customer problems tactfully and promptly.

- Awareness of all new product information and promotions through vendor – and company-sponsored Lunch and Learns, upon availability.

- Meet or exceed sales budget by proactively seeking new business and participating in selling programs and promotions.

- Work closely with all internal departments, combining individual efforts to better serve the customer.

This is a Safety Sensitive Position

- May be required to operate powered industrial trucks.

- Must be able to lift 50 lbs. several times a day, bend, twist, and climb.

- Adhere to all United Electric health, safety, and environmental policies.

- Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk. Your personal safety is your responsibility.

- Complete an accident/Incident report for any safety and/or health infractions that occur or witnessed.

Commitment to Safety

- Adhere to all United Electric health, safety, and environmental policies.

- Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk. Your personal safety is your responsibility.

- Complete an accident/Incident report for any safety and/or health infractions that occurs or are witnessed.

- Support all United Electric health, safety, and environmental policies for all employees within your branch.

Qualifications:

- Excellent interpersonal and communication skills – both written and verbal.

- Ability to effectively handle multiple tasks and collaborate within a multi-functional team.

- Detail oriented, organized, consistent and tenacious.

- A team player – work together with others to accomplish common goals of company.

- Organized with strong time management skills.

- Ability to learn our ERP system.

- Industry product knowledge beneficial.

- Self-motivated and self-starter.

- Minimum High School Diploma.

- Customer Service Training/Experience is preferred

Compensation & Benefits

- Health, Dental, and Vision Insurance

- Disability Insurance and Life Insurance

- 401(K) and Stock Ownership

- Paid Vacation and holidays

- Educational Benefits

- Wellness Programs

- Work/Life Balance

- Eligible for Commission

We are an equal employment opportunity employer.