Case Manager/Service Coordinator

Travels throughout the assigned county and neighboring counties as dictated by business needs, working primarily in applicants' places of residence

Conducts intake visits for HCBS applicants and acts as a facilitator for the eligibility determination process, providing assistance from the time individuals are identified as potential participants in an HCBS program to the time they are enrolled as participants or are terminated from the intake process

Presents and discusses the concept of HCBS programs, and advises applicants of their rights and responsibilities

Assists with application submission, including data entry of the Compass Application

Assists applicants with selecting an MCO, Life Provider or Support Coordinators that best meets their needs, ensuring consumer control is maintained throughout the application process

Assists with developing relationships with community-based organizations, advocates and stakeholders to gather feedback on improving the application process and removing barriers to enrolling in HCBS waiver programs

Fosters and maintains relationships with parties serving our mutual consumers, including physicians, County Assistance Offices, providers, nursing homes and rehabilitation facilities

Facilitates the efficiency of the application process, ensuring any stalled cases receive extra attention and support

Attends regularly scheduled meetings

Reports on schedule availability at regular intervals

Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds.

Performs other duties as assigned by management

A minimum of one year experience in public or private social work.

A minimum of two years of casework experience including one year of experience performing assessments of individuals' functional ability to determine the need for institutional or community-based services.

Bachelor’s degree, with or supplemented by a minimum of 12 semester hours credit in sociology, social welfare, psychology, gerontology, or other related social science

Bachelor’s degree with a social welfare major; Or any equivalent combination of experience or training with successful completion of a minimum of 12 semester hours credit in sociology, social welfare, psychology, gerontology, or other related social science