Job Objective:
The Business Systems Trainer is responsible for delivering and continuously improving training programs for RelaDyne’s ERP platform, bolt-on applications, and related business processes. This role supports RelaDyne’s mission to deliver industry-leading products and services by equipping employees with the knowledge and skills needed for successful acquisition integrations, companywide ERP migration, and day-to-day new hire onboarding. The position requires strong communication, organizational, and facilitation skills, and the ability to collaborate effectively across teams in a fast-paced environment.
Essential Duties and Responsibilities:
In addition to the essential job functions described below, all associates will perform duties requested by management.
- Deliver training programs for ERP systems, bolt-on applications, and business processes to support acquisition integrations and new hire onboarding.
- Assist in the development and updating of training materials, leveraging both internal resources and third-party partnerships as needed.
- Collaborate cross-functionally with Business Integration, IT, HR, and Operations to ensure training aligns with company objectives and integration requirements.
- Evaluate training effectiveness, gather feedback, and recommend improvements for future sessions.
- Maintain accurate training documentation and records to ensure compliance with company policies and standards.
- Support change management efforts by providing clear, empathetic communication and training during system transitions and process updates.
- Champion operational excellence by identifying and supporting key improvement initiatives within the training function.
- Bachelor’s degree in Business, Education, Information Systems, or a related field.
- 3+ years of experience in training, learning & development, or ERP/business process implementation.- Experience delivering training in a corporate or enterprise environment.
- Strong facilitation, organizational, and interpersonal skills.
- Proficiency in ERP systems (e.g., SAP, Sage DM2) and related applications.
- Excellent written and verbal communication skills.
- Demonstrated ability to multi-task, manage priorities, and meet deadlines.
- Strong attention to detail and commitment to accuracy.
- Ability to travel up to 30% to support acquisition integrations and training delivery.
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