Business Systems Training Manager

Job Objective:

The Manager, Business Systems Training is responsible for developing, administering, and continuously improving a comprehensive training program for RelaDyne’s ERP platform, bolt-on applications, and related business processes. This role supports RelaDyne’s mission to deliver industry-leading products and services by ensuring employees are equipped with the knowledge and skills needed for successful acquisition integrations and day-to-day operations. The position requires strong leadership, communication, and organizational skills, and the ability to collaborate effectively across teams in a fast-paced environment.

Essential Duties and Responsibilities:

In addition to the essential job functions described below, all associates will perform duties requested by management.

- Lead the design, development, and delivery of training programs in conjunction with the Director, OCM for ERP systems, bolt-on applications, and business processes to support acquisition integrations and new hire onboarding.

- Responsible for maintaining and leveraging 3rd party training partnerships with the Director, OCM to supplement internal training when necessary.

- Collaborate cross-functionally to select a primary LMS to house training materials and help administer training efforts.

- Manage, mentor, and develop a team of Trainers, fostering a high-performance, collaborative, and accountable culture.

- Serve as a player-coach, actively participating in training delivery when needed and modeling best practices for the team.

- Partner cross-functionally with Business Integration, IT, HR, and Operations to ensure training aligns with company objectives and integration requirements.

- Evaluate training effectiveness, identify process improvements, and implement continuous improvement initiatives.

- Maintain accurate training documentation and records to ensure compliance with company policies and standards.

- Collaborate with communications and change management partners to deliver clear, empathetic messaging that supports engagement and trust during integration and onboarding.

- Champion operational excellence by identifying, prioritizing, and executing key improvement initiatives within the training function.

Knowledge, Skills, And Abilities

- Bachelor’s degree in Business, Education, Information Systems, or a related field.

- 7+ years of experience in training, learning & development, or ERP/business process implementation.

- Experience managing and developing training teams, preferably in a player-coach capacity.

- Strong project management, organizational, and interpersonal skills.

- Proficiency in ERP systems (e.g., SAP, Sage DM2) and related applications.

- Excellent written and verbal communication skills.

- Demonstrated ability to multi-task, manage priorities, and meet deadlines.

- Strong attention to detail and commitment to accuracy.

- Ability to travel up to 30% to support acquisition integrations and training delivery.

Know Your Rights: Workplace Discrimination is Illegal

- (click for more information) Equal Opportunity Employer/Disability/Veterans RelaDyne, and its affiliates, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ethnicity, sex, age, gender identity, sexual orientation or identity, genetic information, status as a protected veteran, status as a qualified individual with disability, or any other protected class status. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us.