Hilti Group

Business Office Coordinator

LocationPlano, TX

About This Job


WHAT'S THE ROLE?

The Business Services Coordinator at Hilti North American Headquarters plays a vital role in ensuring the smooth and efficient operation of the business. This role is the first point of contact for visitors and team members, greeting them with a friendly smile and providing them with the information and assistance they need. Other duties include handling the mail, package deliveries, coordination of meetings and meeting room setup. The Business Service Coordinator will help with the administrative functions of the business, such as booking travel arrangements, processing expenses, managing calendars, and onboarding new hires.


WHO IS HILTI?

At Hilti, we are a passionate global team committed to making construction better. As a trusted partner for productivity, safety, and sustainability, we provide our customers innovative solutions that impact the buildings, roads, and infrastructure people rely on every day.


Hilti is where individuals grow lasting careers by exploring possibilities, maximizing their potential, owning their development, and making a real difference every day.


WHAT DOES THE ROLE INVOLVE?


Reception

Greet and direct visitors, answer questions, and provide information
Manage security procedures, such as issuing visitor badges and monitoring cameras
Maintain the reception area, meeting rooms, and office maps in a tidy and organized manner
Serve as a notary public


Mailroom Support

Ensure that the mailroom is organized, clean and secure
Maintain office supply stock, e.g., envelopes, stamps, labels, packing material and tape
Check printer stations regularly and restock paper and other items as needed
Sort and distribute incoming mail to the appropriate departments, staff or mailboxes
Receive deliveries, notify team members of arrival
Track and record the delivery and receipt of mail by using mail logs, databases or tracking systems
Prepare and send outgoing mail, including letters, packages and bulk mailings
Provide shipping materials and tracking information
Maintain knowledge of carrier regulations, e.g., FedEx, UPS, Airborne, etc.
Educate team members about exporting outside the United States and hazardous materials shipping


Meeting Room

Keep records of room usage and setup requirements, and use this information to improve processes and efficiency
Coordinate with facilities and IT teams to ensure that rooms are set up according to the requirements and that all necessary equipment is in place and functioning properly
Make sure the room is reset after the meeting, returned to its original state and ready for the next use
Communicate with Office Manager to understand their requirements for room setup, including seating arrangements, audiovisual equipment and other special requests


IT Support

Maintain IT equipment (cables, cords, etc.) for team members’ use; coordinate with IT team when there are issues


Administrative Support

Manage day-to-day calendar(s) of senior management; arrange meetings and secure meeting rooms
Coordinate travel arrangements, prepare and distribute schedules/agendas for travel
Act as a support coordinator for administrative functions and a source of information for various departments and keep each unit up to date on the activities of the others
Assist departments with day-to-day administrative tasks and coordination of events such as senior leadership visits
Assist with various project management components, as requested
Perform other duties and functions assigned by the Director/Team

No reported layoffs during the COVID-19 pandemic


WHAT DO WE OFFER?

In addition to a competitive base salary and bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement , 401(k) matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.


We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate.


WHAT YOU NEED IS:

High School Diploma or equivalent, required
Two (2) years minimum of corporate experience as a receptionist or administrative assistant, mailroom operations or customer service, required
Excellent command of the English language and communication skills; bilingual a plus
Computer literacy and proficiency in MS Office and Adobe Acrobat
Organized, detail-oriented, positive and friendly attitude
Ability to comply with office dress code and multitask in a fast-paced environment
Strong communication, interpersonal and problem-solving skills
Basic computer and office skills, such as typing, data entry and word processing
Strong communication and interpersonal skills, as well as the ability to work in a team
Strong organizational skills and the ability to juggle multiple priorities, required
Attention to detail and accuracy, as well as the ability to prioritize and multitask
Physical stamina and strength, as well as the ability to lift and move heavy mail items
Ability to work independently, required
Ability to work as part of a team
Ability to learn quickly


WHY SHOULD YOU APPLY?

We're a big company with a family-owned feel. You will be given the opportunity to make big changes that will ripple throughout the industry while feeling right at home with the Hilti family.

Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.


APPLY NOW


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Be Where You Belong

Find your future in a market-leading business with a truly caring and performance-driven culture.


Who We Are


Explore your strengths

Here at Hilti, we focus on potential over track record, giving you the chance to build on your strengths and grow your skills


Who We Are


Build a better future

Ever since our foundation, we have focused on innovation to drive our success and help build a better future for our customers.


How We Work

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