Business & Project Operations Coordinator
Location: Richmond, VA (In-Person, Full-Time)
Compensation: $50,000–$60,000 annually, with opportunity for growth in 9–12 months
Kilo Hollow Energy is a fast-growing solar and battery installation company serving residential and light commercial clients across Virginia, D.C and Maryland. We specialize in both roof and ground-mounted solar systems, energy storage, and cutting-edge home energy management products including Tesla Powerwall 3, Enphase batteries, SPAN smart panels, and more.
We’re looking for a Business & Project Operations Coordinator who thrives in a dynamic environment. This role is ideal for someone who enjoys working independently, is naturally organized, and can shift gears across operations, logistics, and customer communications without needing constant direction. You’ll be the connective tissue between sales, fulfillment, and field execution.
Key Responsibilities
Customer Support & Sales Assistance
•Respond to inbound leads via HubSpot/CRM with prompt, professional communication
•Send out pre-sales emails, intake forms, and prepare homeowners for consultations
•Assist with drafting and sending project proposals or estimates using existing templates
•Follow up with leads and existing clients by phone, email, or CRM
•Provide ongoing updates to customers as projects move through design, permitting, and installation
•Answer the office phone and route inquiries or resolve common support issues
Project Coordination & Administrative Support
•Maintain and update internal project workflows using Monday.com
•Assist with material procurement, order tracking, and coordination with vendors
•Organize inventory in the warehouse, label project materials, and prepare items for field delivery
•Keep digital and physical project files tidy, up-to-date, and well-documented
•Monitor upcoming project needs and proactively prepare materials and communication
Vendor & Logistics Coordination
•Contact suppliers for pricing, delivery schedules, and availability
•Schedule and confirm deliveries and jobsite drop-offs as needed
•Track vehicle maintenance and ensure labeling, tool checklists, and vehicle organization are up to date
Marketing & Communication Support
•Assist with preparing social media graphics and marketing templates using Canva
•Help maintain organized sales collateral, product documentation, and pricing sheets
•Coordinate occasional outreach efforts via email or text campaigns using HubSpot/CRM
Required Qualifications
•1–3 years of experience in operations, customer service, admin, or project coordination (construction or solar preferred)
•Excellent written and verbal communication skills
•Strong organizational skills and ability to self-prioritize in a fast-paced setting
•Proficient in cloud-based tools: Microsoft Outlook, HubSpot, Monday.com, Adobe, PandaDoc, Canva, and general CRM/email systems
•Able to occasionally perform light physical work (packing materials, warehouse organization, etc.)
•Valid driver’s license (for rare emergency site runs only; you’ll primarily be in-office)
Preferred (Not Required)
•Experience with solar tools like Aurora Solar or CompanyCam
•Familiarity with products from Tesla, Enphase, REC, SPAN, or similar solar/battery brands
•Understanding of residential construction or permitting processes
•Experience setting up or managing Zapier automations
What We Offer
•A stable full-time role with a direct path to grow in title and compensation
•Hands-on exposure to the solar and clean energy industry
•A chance to work side-by-side with company leadership and field crews
•Independence and trust: you’ll have ownership over your work and flexibility in how you manage it
•A mission-driven, no-nonsense company that values craft, customer service, and reliability
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
Compensation Package:
Schedule:
Education:
Experience:
•Project management: 1 year (Preferred)
Language:
Ability to Commute:
•N Chesterfld, VA 23225 (Required)
Ability to Relocate:
•N Chesterfld, VA 23225: Relocate before starting work (Required)
Work Location: In person