Full Time / Permanent / Non-exempt position
Based in MBP's Los Angeles (Van Nuys), California office / Hybrid working
Are you a detail-oriented professional with exceptional customer service skills?
We are seeking a Business Coordinator (BC) to support our Purchase and Sales Managers in their daily operations. This role involves managing tasks from contract signing to the receipt and shipment of goods. As a Business Coordinator, you will ensure all tasks are completed efficiently and professionally, with all documentation being compliant and accurate. This hands-on position offers the chance to work with employees, customers, and suppliers across the US, Europe and beyond in a small but significant global company dedicated to sustainability. Join us and explore exciting opportunities within the global circular economy!
Your main tasks will be:
•Supplier and Customer Interaction: Manage communications, check contracts in CRM, create contracts in ERP, and coordinate collections and deliveries.
•Order Management: Handle receiving and shipping orders and follow up on open and unfinished lines in ERP.
•Account Management: Oversee key outsourced accounts and their monthly activity sheets.
•Contract Management: Regularly review purchase and sales contracts, inform Area Managers of status, and ensure contract fulfillment.
•Payment Collection: Chase customer payments.
•Customer Service: Address invoice and customer queries, manage references, and provide truck plate numbers to suppliers.
•Sustainability Support: Issue and collect sustainable delivery notes, ensure correct document filing, and update ERP with sustainability information.
•Meeting Preparation: Organize and prepare for meetings using ERP data and follow up on actions.
•Audit Support: Assist with external audits, send out documents, follow up on results, and support MBP audits.
•Backup Support: Provide backup for BC colleagues as needed.
Who are you?
We are looking for someone with the following essential experience or qualifications:
•Experience in back-office sales administration.
•Experience in logistics and/or supply chain coordination – ideally a background in bulk shipping, export and B2B.
Essential Skills:
•Language Proficiency: Business-level verbal and written English (minimum B2); additional languages are a plus.
•Technical Skills: Proficient in MS365 and experienced in using SharePoint.
•Continuous Improvement: Knowledge of Lean, Six Sigma, or similar methodologies.
•Communication: Strong interpersonal skills, effective at all levels.
•Methodical Approach: Structured, methodical, and well-organized.
•Initiative: Ability to work independently and present ideas.
•Resilience: Ability to work well under pressure and meet deadlines.
•Team Player: Contributes positively to a collaborative culture.
At MBP, we value employees who are critical thinkers, act with integrity and transparency, and embrace innovative ideas.
Why work for us?
•A competitive wage in the range of $23-$24 an hour, dependent on experience.
•Working for a Company dedicated to sustainability, the environment and natural resources.
•A friendly, professional and nurturing culture, dedicated to engagement and retention.
•Flexibility with hybrid working after a suitable period.
•Training opportunities with a focus on professional development.
•Occasional international travel to other MBP offices (role dependent).
Ready to make a difference?
To apply for this position, please submit your up-to-date CV in English to our HR Team: humanresources@mbpsolutions.com (no agencies please)
Shortlisted candidates will be contacted for an interview by email. Thank you for considering this opportunity with MBP Solutions. We look forward to welcoming a talented individual to our team!
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