Billing & Inventory Analyst

About Us

Founded in 1986, Inlet Energy is Alaska’s trusted source for Chevron lubricants and fuel delivery. Based in Anchorage with operations in Kenai, Fairbanks, and Prudhoe Bay, the company supports commercial, retail, and government customers across the state — from the Kenai Peninsula to the North Slope.

Inlet Energy joined NorthStar Energy, part of the Saltchuk family of companies, in 2005, aligning its strong local presence with the shared expertise and operational scale of a broader enterprise. The company’s team of Certified Lubrication Specialists and industry experts represents the highest concentration of technical certifications in Alaska.

With a reputation built on dependability, innovation, and care for its customers, Inlet Energy continues to deliver the products and service that keep Alaska’s industries and communities running safely and efficiently.

Learn more at www.inletenergy.com.

Job Summary

The Billing and Inventory Analyst at our facility is responsible for ensuring accurate inventory for company products, providing exceptional customer support, handling billing functions, and assisting with various office tasks. This role involves greeting customers, answering the phone, accepting payments, recording orders for products, creating delivery tickets, and maintaining accurate payment records. Additionally, the Inventory and Billing Analyst handles invoicing, collaborates with other departments, and participates in training.

Essential Functions:

Administrative

- Monitor inventory levels and identify potential shortages or overages

- Participates in inventory counts and reconciles results with system

- Manage and maintain inventory records in the company’s system

- Coordinates with purchasing and operations to ensure inventory levels are aligned

- Files paperwork to organize and maintain essential documents.

- Routes incoming mail and faxes to the appropriate personnel for timely response.

- Manages petty cash for office expenses and maintains proper documentation.

- Scans daily paperwork for record-keeping purposes, maintaining organized documentation.

- Records orders for products and communicates the orders to the appropriate personnel.

- Performs occasional errands outside the office as needed to support business needs.

- Completes miscellaneous office tasks, such as data compiling and invoicing, contributing to efficient operations.

- Participates in safety meetings, reports incidents, and communicates job hazards to promote a safe work environment.

Customer Service

- Greets customers and answers the phone in a courteous and friendly manner.

- Communicates effectively with customers, other offices, and departments to ensure smooth operations.

- Fields and research customer questions.

- Collects payments and enters data for invoices and customer payments accurately.

- Help customers understand billing and charges for which they are responsible.

- Follow up on delinquent payments.

- Processes credit card transactions and maintains sales records for tracking purposes.

- Maintain current records including billing addresses, contacting customers as needed.

- Cross trains in invoicing and duties to support various office functions.

- Coordinates with dispatch to schedule and facilitate deliveries efficiently.

Education and Experience:

- Bachelor’s degree in Accounting or Finance

- Minimum of 3 years accounting, inventory, or financial analysis experience is preferred.

Certificates, Licenses & Registrations:

- Excellent communication and interpersonal skills.

- Strong problem-solving and analytical abilities.

- Proficiency in using computer systems and software for data entry and customer support.

- Knowledge of industry products and services is a plus.

- Ability to multitask and handle various customer inquiries efficiently.

- Attention to detail and accuracy in handling customer accounts and orders.

Benefits

- Employer‑subsidized medical, dental, and vision coverage for you and your family/dependents

- Employer‑paid life insurance, accidental death and dismemberment (AD&D), and short‑term and long-term disability coverage

- 9 company holidays

- 401(k) plan with a 4% company match plus an additional 3% discretionary contribution

- Sick leave one hour accrued for every 30 hours worked

- Up to $1,000 per year in charitable matched giving program to support causes and organizations you care about

- Up to $5,250 per year in tax-free educational assistance to assist with career development and growth

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.