Account Specialist

- This individual will be a relationship builder, who will bond with new and existing customers.

- Successful candidate will follow their sales order from initiation to shipment, resolving any issues that may develop.

- Experience quoting directly to customers and independently managing customer accounts.

- Strong customer service skills with the ability to manage a busy workload and prioritize tasks effectively.

- Able to work both independently and as part of a team in a fast-paced environment.

- Proficient computer skills; experience with quoting or CRM software is a plus.

- Excellent communication skills, both written and verbal, with the ability to interact professionally with internal teams and external customers.

- At least two years of experience in sales within the aerospace, metals, or related industry (New college graduates will be considered).

- Bachelor’s degree is preferred but not required.

- Understanding basic manufacturing processes and customer requirements.

- Experience with ERP and CRM systems for managing sales and customer data. (having good computer skills)

- Proven track record of building and maintaining strong customer relationships.

- Experience handling customer inquiries, concerns, and negotiations professionally.

- Demonstrated ability to resolve customer issues effectively.

- Strong verbal and written communication skills for both internal and external interactions.

- Quick learner who can adapt to new products, processes, and market trends.

- Willingness to participate in training, exhibitions, and trade shows to enhance industry knowledge and skills.

- A team player who brings a positive vibe and is able to efficiently organize and manage daily tasks during busy days

- This is a hybrid work arrangement where team members have the option of working from home on Mondays and Fridays