CenterPoint Energy

Tele-Sales & Service Representative

LocationHouston, TX
Job TypeFull-time

About This Job


Date: Jun 23, 2025


Location: Houston, TX, US, 77002


Company: CenterPoint Energy

CenterPoint Energy and its predecessor companies have been in business for more than 150 years.


Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.


Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

Job Summary:

As a Customer Service Agent for Home Service Plus, you will be responsible for managing customer inquiries, promoting, and selling a range of Home Service Plus and HomeServe products and services, and processing related purchase contracts. You will also coordinate appointment scheduling for products sold, all while providing exceptional service via phone interactions. This role requires the ability to thrive in a fast-paced, incoming high-volume call environment, delivering efficient and effective solutions to customers.

Essential Functions:

Promote and sell Home Service Plus/HomeServe products and services via both inbound and outbound calls, consistently striving to meet or exceed individual and team sales targets. Provide expert recommendations, clearly explain product features and benefits, and secure customer commitment to our offerings. Accurately document customer profiles, contract details, and schedule maintenance appointments in the CRM system.
Address customer complaints related to purchases and installations promptly, ensuring a positive experience. Respond to concerns with empathy, guide issues through the appropriate channels, and follow up to ensure complete resolution, maintaining high levels of customer satisfaction.
Participate in regular sales and vendor training sessions to enhance sales techniques and deepen product knowledge. Stay up to date with system updates and departmental initiatives by completing required training.
Collaborate with colleagues, vendors, sub-contractors, field technicians, and field sales representatives to achieve both individual and team objectives, fostering a positive and productive work environment.
Promote and sell Home Service Plus/HomeServe products and services while adhering to sales compliance policy.
Resolve customer billing inquiries, perform account adjustments, negotiate payment arrangements, and deposit amounts, and ensure timely follow-up on customer accounts.
Responsible for handling electric outage calls during peak call volumes and storm events, based on business needs.



Basic Qualifications: Education:

High school diploma or GED


Experience:

1 year of sales experience in inside sales, phone sales, retail sales or other direct sales environment.


We want you to know

Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.



What we bring to you

Competitive pay

Paid training
Benefits eligibility begins on your first day
Transit subsidies
Flexible work schedule, paid holidays and paid time off
Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston
Professional growth and development programs including tuition reimbursement
401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution


Job Type: Full Time Posting Start Date: 06/23/2025

Posting End Date: 08/01/2025

This contractor and subcontractor shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.


#LI-CNP



Nearest Major Market: Houston

Similar Jobs

company-logo

Tele-Sales & Service Representative

CenterPoint Energy
Job TypeFull-time
 
Houston, TX
5 days ago
company-logo

Telemarketing Sales Representative

Blue Green Energy, Inc.
Job TypeFull-time
Salary
$31200 - $33280
Las Vegas, NV
26 days ago
company-logo

Sales & Service Representative

MRC Global
Job Typefull_time
 
Odessa, TX
8 days ago
company-logo

Sales Service Representative

Oil-Dri Corporation of America
Job TypeFull-time
Salary
$52000 - $64480
Chicago, IL
10 days ago
company-logo

Sales Service Representative

Hydro
 
Cressona, PA
22 days ago
company-logo

Sales Service Representative

Norsk Hydro
Job Typefull_time
 
Cressona, PA
22 days ago
company-logo

Call Center Sales Representative

Utility Partners of America
Job TypeFull-time, Contract
Salary
$33280 - $52000
Greer, SC
12 days ago
company-logo

Customer Care - Sales Representative

Inframark
Job TypeFull-time
 
Norcross, GA
10 days ago
company-logo

Customer Service Representative (Inside Sales)

NOV
Job TypeFull-time
 
New Iberia, LA
24 days ago
AS

Sales Assistant/Customer Service Representative

American Stainless Corporation
Job TypeFull-time
Salary
$35000 - $40000
Buffalo, NY
16 days ago
company-logo

Telemarketer

L.A. Purification Products, Inc.
Job TypePart-time
 
Bellflower, CA
24 days ago
company-logo

Customer Service Representative

RULAND MANUFACTURING
Job TypePart-time, Full-time
Salary
$39520 - $45760
Marlborough, MA
2 days ago
company-logo

Customer Service Representative

Star Group LP
Job TypeFull-time
Salary
$43680 - $43680
Woodbury, NY
2 days ago
company-logo

Customer Service Representative

CARMA Corp
Job TypeFull-time
 
Lindsay, ON
2 days ago
company-logo

Customer Service Representative

Arrick's Propane
Job TypeFull-time
Salary
$37440 - $41600
Grayson, KY
3 days ago
company-logo

Customer Service Representative

Manitowoc Public Utilities
Job TypeFull-time
 
Manitowoc, WI
3 days ago
company-logo

Customer Service Representative

GVEC
Job TypeFull-time
 
Seguin, TX
3 days ago
company-logo

Customer Service Representative

Badger Meter
Job Typefull_time
 
Centennial, CO
4 days ago
PI

Customer Service Representative

Paylessforoil.com Inc
Job TypeFull-time
 
South Hadley, MA
4 days ago
company-logo

Customer Service Representative

FortisBC
Job Typepart_time
 
Burnaby, BC
4 days ago

Trending Jobs

company-logo

Assistant General Manager, Navy Yard Electric Utility

PIDC
Job TypeFull-time
Salary
$108000 - $108000
Philadelphia, PA
about 2 months ago
company-logo

Electrical Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, PA
5 months ago
company-logo

Division Order Analyst

Coronado Resources
Job TypeFull-time
 
Dallas, TX
about 1 month ago
company-logo

Accounts Payable Clerk

LPR Energy
Job TypeFull-time
Salary
$65000 - $65000
Dallas, TX
about 2 months ago
company-logo

Division Order Landman

R. Lacy Services, Ltd.
Job TypeFull-time
 
Longview, TX
23 days ago
company-logo

Professional Landman

Penterra Services, LLC
Job TypeContract
 
Lovington, NM
15 days ago
company-logo

contract landman

HPS Oil & Gas Properties
Job TypeFull-time
 
Lafayette, LA
4 months ago
company-logo

Oil and Gas Land and Title Analyst - SAM Associate II

Bank of America
Job TypeFull-time
 
Dallas, TX
2 months ago
company-logo

Attorney

Toeppich & Associates
Job TypeFull-time
 
Houston, TX
about 1 year ago
company-logo

Contracts Administrator

Third Coast
Job TypeFull-time
Salary
$70000 - $85000
Houston, TX
about 2 months ago
company-logo

Senior Landman

Greenlake Energy
Job TypeFull-time
 
Austin, TX
2 months ago
company-logo

Title Landman

Sustain Land Services
Job TypeFull-time
 
Norman, OK
3 months ago
company-logo

Landman

Stockyards Energy Land Services
Job TypeContract
 
Akiachak, TX
6 months ago
company-logo

Electrical Designer

Dudley Staffing
Job TypeFull-time
Salary
$45 - $60
Canonsburg, PA
5 months ago
company-logo

Title Reviewer

Innovation Land Services
Job TypeFull-time
 
Pittsburgh, PA
4 months ago
company-logo

Oil and Gas Title Attorney

Oliva Gibbs PLLC
Job TypeFull-time
 
Houston, TX
about 2 months ago
company-logo

Civil/Structural Designer

Dudley Staffing
Job TypeFull-time
Salary
$30 - $60
Canonsburg, PA
5 months ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
29 days ago
company-logo

E & I - Office/Field Administration

Surepoint Group
Job Typefull_time
 
Grande Prairie, AB
18 days ago
company-logo

Mechanical/Piping Engineer

Dudley Staffing
Job TypeFull-time
Salary
$55 - $75
Canonsburg, PA
5 months ago

Notice: The inclusion of job postings or company information on our platform does not imply endorsement, partnership, or affiliation. Listings may include publicly available roles from various sources, and companies shown may not have a direct relationship with Energy Hire.