Team Operations Administrator

Tenaska is one of the largest privately held companies in the United States, an organization that’s adept in natural gas and power marketing, power management, development and acquisition of generation assets, operation of power plants and more.

The Team Operations Administrator plays a critical role in supporting the operational efficiency of the Accounting and User Access Control teams. This position is responsible for managing administrative workflows, coordinating communications, and maintaining accurate documentation and performance metrics. By ensuring timely resolution of support requests, organizing processes, and facilitating collaboration across departments, the Team Operations Administrator enables the teams to focus on strategic priorities while maintaining compliance and service excellence. This role offers exposure to key business functions and opportunities to contribute to process improvements that enhance overall team performance.

- Manage Support Requests – Review and address incoming requests through the team’s ticket management system, ensuring timely resolution and proper assignment to team members when escalation is required.

- Maintain Process Documentation – Create, update, and organize procedures, process documents, and department files to maintain an accurate, centralized knowledge base for team reference.

- Track and Report Performance – Develop and maintain key performance indicators for team activities; prepare periodic performance reports for management review.

- Coordinate Meetings – Schedule team meetings, prepare agendas, capture minutes, and monitor follow-up actions to ensure accountability.

- Ensure Data Accuracy – Perform data entry and validation tasks across accounting and control functions, including accounts payable, customer contact records, and security access information.

- Serve as Liaison – Act as a primary point of contact for internal and external stakeholders, providing timely and professional communication to support requests and inquiries.

- Build Business Knowledge – Continuously develop familiarity with business functions, priorities, and process sequences to enhance support effectiveness.

- Foster Collaboration – Establish and maintain productive relationships with other departments to ensure seamless integration and resolution of support requests.

- Support Special Projects – Assist with additional projects and initiatives as assigned by leadership.

Education/Experience/Skills

Basic Requirements :

- 2–4 years in an administrative, operations, or coordination role

- Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams)

- Strong organizational and time management skills.

- Excellent written and verbal communication

- High attention to detail and commitment to quality standards

Preferred

- Associate’s or Bachelor’s degree in Business Administration, Accounting, or related field

- Experience with Atlassian Suite (Jira Service Manager and Confluence)

Benefits

At Tenaska we care about the wellbeing of our employees and their families. That’s why we offer our employees a comprehensive benefit package. Benefits included below:

- Health, dental, vison, disability, and life insurance

- Excellent 401(k) plan

- Incentive-based, competitive salary packages

- Health/dependent care flex accounts

- Tuition assistance

- Long-term disability coverage

- Adoption benefits

- Employee assistance program

- Paid vacations and holidays

- Charitable giving program

- Paid maternity/paternity leave

- Wellness programs

Tenaska is an equal opportunity employer.