IAMGOLD

Supervisor, IT OT Infrastructure

LocationGogama, ON

About This Job


Description


Improve today. Define tomorrow.

At Côté Gold, we focus on what we contribute, not just what we extract. We believe that in order for prosperity to be sustained, it must be shared, it must support the well-being of our employees and our communities, and it must be achieved with minimal impact to the environment.

Côté Gold is being developed in partnership with the Mattagami First Nation, Flying Post First Nation and Métis Nation of Ontario, Region 3.

The open-pit gold mine is a joint venture between IAMGOLD and Sumitomo Metal Mining Co. Ltd. and is operated by IAMGOLD. We are located near Gogama, Ontario, with access to stable infrastructure and strong connections with our local communities.


Accessing Opportunities at Côté Gold

IAMGOLD is committed to treating all people in a way that respects their dignity and independence. Should you require any support or accommodation during the recruitment process or otherwise, please notify us when you apply and we will work to meet your accessibility needs.


Supervisor, IT & OT Infrastructure

Lead and coordinate OT deliverables for Côté Gold. Oversee OT services to all Côté Gold sites. Report and communicate progress and participate in various OT projects and business improvement initiatives. Provide technical expertise, support, coaching and training to the OT Technicians. Manage OT consultants and other related stakeholders.


Key Responsibilities


Area 1:

Lead others in a collaborative environment to deliver innovative continuous improvement opportunities.

Lead a dynamic team focused on OT strategy and execution, including security systems, server administration, and network administration.
Provide clear work objectives and expectations of the performance levels required to achieve business plans and OT targets.
Ensure that training is provided in accordance with the current and future needs of Côté Gold.
Ensure the required resources (people and equipment) are in place to achieve targets.
Promote a high-performance culture by setting expectations, conducting performance reviews, and providing feedback and coaching.
Create space for the team to be effective in delivering results while fostering an inclusive work environment. Continuously seek to improve the technical knowledge and skills of yourself and the team.
Conduct research and benchmarking to support decision-making and improve IT and OT processes, technologies and methodologies.
Keep abreast of trends in IT and OT, specifically in mining, and impart to Côté Gold.
Offer new approaches, methods or policies to optimize performance and ensure compliance with industry regulations and organizational standards.


Area 2:


Project and asset management.

Responsible for IT/OT purchasing, asset allocation and asset management.
Lead and participate in various Business and Technical projects.
Provide clear work objectives and expectations for contractors and IT/OT staff supporting the business and the mine site.


Area 3:


Technical and operational support.

Develop, monitor and continuously improve OT policies, procedures and system.
Develop and maintain OT-SOP on-site support.
Ensure spares for critical assets are available, and a list of critical parts and services is maintained.
Work collaboratively to diagnose, repair and communicate network and server issues and mitigate outages.
Participate and assume accountability for disaster recovery.
Ensure maintenance of network and systems is up to date and aligned with cyber security guidelines set out by IAMGOLD.
Ensure accurate and timely processing of Tickets and Monitoring alerts.
Installs new and replacement hardware, accessories and complete repairs to end user hardware as required.
Answer queries and handle requests related to OT matters.
Troubleshoots hardware and software issues.


Area 4:


Develop and improve infrastructure technology group.

Ensure high availability of servers and network.
Liaise and support infrastructure, mining and process technician as Tier 2 support for these systems.
Provide guidance and strategies for aligning work with best industry practices.


Safety & Sustainability Expectations

Directly accountable for the health and safety of yourself, your department and local communities. Directly accountable for ensuring IOC activities are conducted in an environmentally responsible manner. Demonstrate visible leadership on Health, Safety and Environmental performance at all times if in production environments. Be alert and observe, correct and report unsafe conditions. Develop, train and ensure all staff follow operating procedures and comply with all regulatory requirements. Ensure that work areas are in compliance with all of IAMGOLD’s Health and Safety policies and the Occupational Health and Safety Acts in the applicable jurisdiction. Intervene as necessary to ensure the safety of others in the workplace.


Scope of Responsibility & Complexity

Works independently under general direction
Outcomes are reviewed in terms of adherence to general policies, accuracy of methods, and general efficiency.
Supervises and directs the work of a support or technical work unit.
Work has a significant impact on the responsiveness of support, speed, or effectiveness of decision making.
Work is complex involving non-routine technical assignments.
Work is performed under general direction according to established methods and processes.
Problem resolution involves judgment in adapting or applying procedures to address and resolve unusual problem situations.


Qualifications


Minimum Requirements And Nice To Haves


Minimum Qualifications, Formal Education, Certifications or Equivalents

College diploma in an IT or OT related field.


AND

Completion of a relevant specialized training program / certification; Cisco CCNA or CCNP, Microsoft MCSA or MCSE, Project Management Professional PMP is considered an asset.


Work Experience – Nature & Length

A minimum of 5 years of related work experience with 1 year of leadership experience.
Experience in the mining industry or a related industry is considered an asset.


Additional Qualifications – Competency Requirements

Effective written and oral communication skills.
Works collaboratively and is comfortable dealing with all levels of management.
Effective project management skills including attention to detail.
Works well in a fast-paced environment to produce results quickly and efficiently.
Well versed and able to support the Microsoft O365 product line.
Familiarity with wiring, cabling, communication protocols, and connectivity hardware.
Strives to improve own knowledge and skills.
Knowledge of Cisco networking, Fortinet firewall, Autonomous systems, Dell servers, LTE Communication is considered an asset.


Leadership Requirements

Applies Strategic Thinking & Global Focus: Brings a global mindset and systemic thinking to support the strategic focus and future success of the organization.

Builds Diverse Stakeholder relationships: Proactively develops strong and mutually beneficial relationships with multiple stakeholders.

Builds Diverse Stakeholder relationships: Proactively develops strong and mutually beneficial relationships with multiple stakeholders.

Demonstrates Personal Leadership: Takes personal ownership for the success of the organization achieved through candor, creative debate active listening, coaching and a commitment to self-improvement

Develops People, Teams, & Culture: Maximizes the potential of individuals, teams, and culture through a targeted investment in coaching, development, and engagement.

Drives Excellence in Execution: Enables breakthrough results through organizational alignment, courageous action, new thinking, and accountability.


What We Offer

IAMGOLD believes in rewarding outstanding performance with an equally outstanding total rewards package. Our attractive offerings include:

Competitive Salary and Bonus Extended Health, Dental and Insurance Benefit Coverage Health Spending Account Fitness & Wellness Subsidy Employee & Family Assistance Program Registered Pension Plan with Company Match Employee Share Purchase Plan with Company Match TFSA & RRSP Electric Vehicle Subsidy


Empowering People – Extraordinary Performance

IAMGOLD is a leading mid-tier Canadian gold producer with operating gold mines on three continents. We are in growth-mode, with a robust pipeline of development and exploration projects in Canada, South America and Africa. Throughout our 30 year history, we have demonstrated our commitment to responsible and sustainable mining practices, and our Zero Harm® commitment ensures that we continually strive to reach the highest standards in human health and safety, minimize our impact on the environment and support the development of the local communities in which we proudly operate.


Primary Location: Canada

Work Locations: 06 - Cote Gold Mine Site IAMGOLD Corp, Côté Gold Division 3 Mesomikenda Lake RdPO Box 100 Gogama P0M 1W0


Job: Information Technology


Organization: Cote Gold


Job Posting: Jul 11, 2025, 2:43:52 PM

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