GE Vernova

Sr. Services Manager

Melbourne, FL

full time

$122,400-$153,000

On-site

Electric Power Generation

About This Job

Job Description Summary

GE Vernova brings together GE's portfolio of energy businesses including Power, Wind, Electrification and Digital businesses. With focus, GE Vernova is accelerating the path to more reliable, affordable and sustainable energy, while helping our customer power economies and deliver the electricity that is vital to health, safety, security and improved quality of life.

Join our dynamic team as a visionary leader in customer success and growth, where you'll revolutionize the post-sales journey with cutting-edge digital solutions. Drive impactful strategies in training, professional services, technical support, renewals, and customer advocacy, ensuring exceptional outcomes and fostering long-term partnerships. Shape the future of our business operations with your innovative approaches and contribute to enhancing the quality, efficiency, and effectiveness of our team. With significant influence over priorities and guided by industry-leading practices, this role offers a unique opportunity for moderate autonomy and requires high-level operational expertise.

Job Description

Roles and Responsibilities

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Contribute to the implementation of MES solutions utilizing the Software Suite.

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Own technical deliverables during the entire lifecycle of the projects.

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Engage throughout the full lifecycle of assigned projects, participating in decisions on architecture, design, and functionality to keep programs on track in terms of budget, time, and customer expectations.

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Work closely with the client to understand their needs and develop strategies tailored to their organization through site assessments.

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Also make standard recommendations on workflow, application, interface, reports, testing and uploads to customers through the implementation process.

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Responsible for go-live readiness and support as well as post-live checkups and will be required to work collaboratively with internal team members and clients to ensure customer satisfaction

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Developing specialized knowledge in their discipline. Serves as best practice/quality resource.

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Contributes towards strategy and policy development, and ensure delivery within area of responsibility.

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May lead small projects with moderate risks and resource requirements.

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Explains difficult or sensitive information; works to build consensus.

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Developing persuasion skills required to influence others on topics within field.

Required Qualifications

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Bacher's degree from an accredited university or college (or a high school diploma / GED

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6 years of experience in Electric Utility and Insulation Service Delivery

Desired Characteristics

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Has awareness of latest technical developments in own area.

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Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market

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Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology or engineering.

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Takes new perspective on existing solutions.

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Uses technical experience and expertise for data analysis to support recommendations.

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Uses multiple internal and limited external sources outside of own function to arrive at decisions.

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Acts as a resource for colleagues with less experience.

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Strong oral and written communication skills.

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Strong interpersonal and leadership skills.

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Demonstrated ability to analyze and resolve problems.

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Demonstrated ability to lead programs / projects. Ability to document, plan, market, and execute programs.

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Additional Information

The salary range for this position is $122,400USD - $153,000USD. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. In addition, this position is eligible for a performance bonus.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

Additional Information

GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).