Service Support Manager

Position Summary:

At Clifford Power Systems, Inc., we specialize in providing reliable backup power solutions to keep business and communities running when it matters most. We are proud to offer a supportive team environment where every employee plays a key role in our success. If you are meticulous, love organization, and enjoy being part of a collaborative workplace, we want to hear from you! We are currently seeking a Service Support Manager to join our growing Tulsa team and help us continue delivering the exceptional service our customers count on. The service Support Manager plays a critical role in overseeing the day-to-day operations of the Service Sales PMA department. This includes leading a team of PMA and Contract Renewal Specialists, ensuring Services Sales Rep and Internal Departments receive Prompt and efficient communication and support.

This position requires attention to detail, strong organizational skills, and the ability to follow structured processes while resolving data-related discrepancies. The ideal candidate is process-driven, dependable, and able to collaborate effectively with team members across departments.

Essential Job Functions:

Required Skills:

Education Requirements:

Physical Requirements:

This position will be working primarily indoors in a climate-controlled, smoke-free environment, but also requires the employee to be moving through other areas on a regular basis. From this movement, the employee will encounter varying temperatures from these areas. Normal auto and air travel hazards will apply. The noise level in the work environment is usually moderate but can be higher in other areas.

While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time.

The employee must have a full range of body movements including use of hands to finger, handle, or feel objects, computer equipment and peripherals; and bending, reaching, and crouching.

Must have command of sight, hearing, touch and smell. Specific vision abilities required include close vision, depth perception, and the ability to adjust focus. These vision requirements in each area must be sufficient to shift in focus from computer screens to closed forms. are in search of an example position to join our general team. The ideal candidate for this position would oversee generic tasks such as email, paperwork, and organizational needs. This position is Full-Time Monday through Friday 8-5 at our Tulsa office.

Limitations and Disclaimer:

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.