Campbell Oil Company - Accounts Receivable Specialist
Temporary Position - Elizabethtown, NC
Job Title:
Specialist, Accounts Receivable
Job Code:
SPECAR
Department:
Accounting/Financial Services
FLSA Status:
NON-EXEMPT
Revision Date:
July 2025
Join us as we grow together personally and professionally! Four Generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve.
POSITION OVERVIEW
The Accounts Receivable Specialist (“ARS”) is part of the Financial Services (“FS”) team at Campbell Oil Company (“COC”) and is responsible for overseeing and optimizing the accounts receivable process to ensure timely and accurate collection of outstanding balances. This temporary position plays a critical role in managing customer accounts, improving cash flow, analyzing receivables data, and providing actionable insights to leadership. Specific duties include, but are not limited to, monitoring outstanding balances, resolving payment discrepancies, applying payments to invoices, sending periodic statements, daily deposits and ensuring timely collection of receivables. The ideal candidate will exercise strong communication and analytical skills while seamlessly toggling between multiple priorities and financial procedures to ensure all deadlines are met in a timely matter. The ARS will be a self-starter with a continuous improvement mindset, mindful of identifying the most effective and efficient processes for the Financial Services team. If you’re a detail-oriented professional with a passion for accuracy and collaboration, this is a great opportunity to contribute to a dynamic team in a fast-paced environment. A detailed Job Description will be available when you begin employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Begin building your career and apply now for these great benefits!
BENEFITS OVERVIEW
•Benefits to fit your needs: Medical, Dental, Vision, Life, Disability, 401k
•Competitive Total Compensation Plans with 401k match
•Paid time off in your first year
•Remote work in select roles
•Monthly teambuilding exercises
•Flexible Schedules to attend family events
•Advancement opportunities
ESSENTIAL JOB FUNCTIONS
•Manages an assigned portfolio of customer accounts.
•Establishes and maintains a positive relationship with customers to expand their purchasing power by responding quickly and effectively to requests to maintain a superior customer experience with COC.
•Communicates with customers to resolve past due invoices via payment and customers’ assertions related to claims and deductions for timely resolution.
•Reviews and analyzes customer accounts for completeness and obtains additional information as required for timely and accurate order processing.
•Supports FS Leadership by identifying and providing relevant information related to shifting trends on a customer’s account (i.e., change in financial condition and payment patterns).
•Properly documents procedures to allow for adequate and efficient back-up coverage to ensure compliance with internal controls.
•Takes initiative to resolve the issue and/or recommends an action plan to FS Leadership designed to provide a solution.
•Supports FS Leadership to forecast bad debt reserve that accurately reflect high-risk customers.
•Monitors customer account details for non-payments, delayed payments, and other irregularities, identify any trends and patterns.
•Reviews accounts receivable aging to ensure compliance and forward issues to be resolved by sales and customer service.
•Maintains accounts receivable customer files and records.
•Follows established collections procedures for processing receipts and cash.
•Escalates unresolved issues to FS Leadership.
•Distributes invoices and monthly customer statements.
•Maintains a good working relationship with all departments.
•Initiates outbound collection calls or emails in a professional manner while keeping and improving customer relations.
EDUCATION & QUALIFICATIONS:
•Minimum of an associate’s degree in accounting/finance or 3 years of relevant working experience within credit and financial management disciplines.
•Strong collection skills.
•Able to work in a high-volume, fast-paced cash application environment.
•Strong analytical and problem-solving skills.
•Excellent written and verbal communication skills.
•Excellent customer service and relationship management skills.
•Keen attention to detail and accuracy.
•Ability to effectively detect, troubleshoot, and resolve issues.
•Ability to work independently and collaboratively within a team.
•Good organizational skills, self-motivated and requires minimal supervision.
•Proficiency in Microsoft Office applications.
•Intermediate knowledge of Excel; spreadsheets, pivot tables and import/export files.
•Intermediate knowledge with ERP and/or Accounting software programs.
Actual annual compensation offered to a candidate will be based on a number of variables including work experience, education and skills/achievements, and will be mutually agreed upon at the time of offer. This position is not eligible for a variable pay component as part of the hiring range.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Typically, works in an office setting. May require extended hours during the month-end or year-end closing.
While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, operate business equipment and dial the telephone. They are regularly required to talk and hear. The employee is frequently required to stand, walk, sit, and lift to 30 lbs.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.