Accounts Receivable Specialist

SUMMARY

This position reports directly to the Business Manager. The Accounts Receivable Specialist is responsible for the billing and collection of customer accounts for both the Solid Waste and Wastewater Divisions. This position provides administrative support and customer services to the areas of Accounts Receivable and Authority Relations respectively. This position covers a Monday through Friday regular 40-hour work week.

RESPONSIBILITIES

· Serves as part of the ACD team, which includes but is not limited to:

o Answering and directing calls

o Provide general and detailed information to customers, employees and visitors

o Maintain customer service database

o Participate in GEO front desk coverage as needed

o Process trash and recycling orders

· Leads team on valet collection program including implementing, monitoring, and processing payments.

· Serve as back-up for the Business Manager. Ability to complete full monthly closing process for both Divisions in the absence of the Business Manager.

· Daily processing of various payments throughout the day (credit card, checks, cash).

· Handle customer inquiries and request to resolve issues.

· Review daily scale house tickets for voids, maintain and reconcile Excel spreadsheet of daily receipts, cash, and credit card payments. Print and reconcile Settlement Report (Pay Trace).

· Scan and update batch summaries from scale house and front desk daily for audits.

· Works closely with and serves as a resource to scale house staff.

· Process and verification of month end close quarterly and monthly charges for solid waste and wastewater customers.

· Responsible for scanning back-up and vouchers for statements.

· Calculate fuel charges for sales to governmental entities.

· Responsible for sending out monthly statements.

· Prepare and maintain various reports (i.e. recycling tax reports, and tonnage reports).

· Maintain cash drawers, assisting with change for scale house.

· Assist and/or perform various administrative duties for department staff to include but not limited to typing letters/memos, copy, file, schedule appointments. Generate and/or maintain reports for department staff as necessary.

· Perform report data analysis when necessary; make recommendation based upon analysis.

· Monitors letters of credit/surety bonds for timely renewal.

· Act as a back-up to the preparation of requisitions in Edmunds for Finance or HR.

· Process payments associated with Earth Day and other events.

· Perform other duties as directed by Supervisor.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

ESSENTIAL SKILLS, KNOWLEDGE, AND ABILITIES

PREFERRED QUALIFICATIONS

PHYSICAL REQUIREMENTS

The physical activities described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Essential functions are those functions that the employee who holds the position or the candidate that desires the position must be able to perform unaided or with the assistance of a reasonable accommodation. When possible, reasonable accommodations may be made for persons who are disabled under the law. Reasonable accommodations are those accommodations which, as defined under applicable State and Federal law, enable disabled individuals to perform the essential functions of their job title and to meet the Employer’s expectations for the job title. While performing the functions of this job the employee:

Constantly communicates, converses and exchanges information with customers, the public and other employees in person, electronically and/or via telephone. Constantly operates computer devices and/or business productivity machinery. Must be able to remain in a stationary position for at least 50% of the time. Frequently moves about inside the office to access file cabinets, office machinery, etc. Occasionally moves and transports supplies and materials up to 10lbs.

ACUA is an equal opportunity employer committed to diversity and inclusion in the workplace. We take affirmative action to hire, recruit and promote individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability

Job Type: Full-time

Pay: $55,000.00 - $62,000.00 per year

Benefits:

Schedule:

Work Location: In person