Software Product Owner - Hybrid Work Available

We are seeking an enthusiastic and results-driven Software Product Owner to play a pivotal role in our Agile development team. As a key collaborator with the Product Manager, you will lead the execution of our product roadmap and ensure the successful delivery of high-quality features and enhancements. Working closely with designers, developers, and other stakeholders, you will translate strategic objectives into actionable tasks and drive iterative development to meet customer needs.

Responsibilities

- Product Execution: Collaborate with the Product Manager to execute the product roadmap, ensuring that features are developed according to the defined strategy and priorities.

- Backlog Management: Maintain and prioritize the product backlog, translating high-level requirements into detailed user stories and feature specifications. Regularly update priorities based on feedback and changing market dynamics.

- Agile Facilitation: Lead agile ceremonies, including sprint planning, backlog refinement, and retrospectives. Work closely with development teams to plan and execute iterative development cycles.

- Cross-Functional Collaboration: Partner with designers, engineers, and other stakeholders to define feature requirements and ensure alignment with the product vision.

- User-Centric Approach: Advocate for user needs and ensure that features are designed and developed to deliver meaningful value and enhance user satisfaction.

- Communication Hub: Effectively communicate product updates, priorities, and changes to internal teams, stakeholders, and leadership. Address questions and provide clarification on product-related matters.

- Quality Assurance: Collaborate with testing and deployment teams to ensure that features are thoroughly tested and meet quality standards before release.

- Performance Metrics: Collaborate with the Product Manager to define and track key performance indicators (KPIs). Analyze data and user feedback to make informed decisions for product enhancements.

- Continuous Improvement: Participate in retrospectives and encourage a culture of continuous improvement within the team. Identify areas for optimization and propose process enhancements.

Position Requirements

Formal Education & Certification

- Bachelor’s degree in Business, Computer Science, Engineering, or related field.

- 7+ years of related experience

Knowledge & Experience

- Strong understanding of agile methodologies (e.g., Scrum, Kanban) and experience working in cross-functional teams.

- Advanced in Business Process Modeling and Notation (BPMN)

- Proficient in Microsoft Office applications

- Experience using data analysis techniques to identify and prioritize improvement opportunities

Qualifications & Characteristics

- Serve as a resource for large, cross-functional initiatives as needed to provide process improvement subject matter expertise

- Assist in the rollout of BPM technology to improve the efficiency and visibility of key business processes

- Demonstrated success in leading process improvement initiatives/projects within a service organization

- Strong organizational, team building, and people skills. The ability to work and navigate within a complex organization

Work Environment

- Hybrid work environment once training is completed, 40+ hours per week - 3 days working out of the Gainesville, GA office and 2 days remote

- Sitting for extended periods of time

- Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.