Product Owner, Integrations

Job Type:

Regular

Plains All American is an industry-leading transportation and midstream provider specializing in transportation, storage, processing and marketing solutions for crude oil and natural gas liquids (NGLs). We own an extensive network of pipeline transportation, terminalling, storage and gathering assets in key crude oil and NGL producing basins and transportation corridors and at major market hubs in the United States and Canada. On average, Plains handles more than 6 million barrels per day of crude oil and NGL in its Transportation segment. The company is headquartered in Houston, Texas.

We are looking for highly-motivated individuals who enjoy working as part of a team in a dynamic and entrepreneurial work environment.

This strategic role is responsible for maximizing the value of integration platforms and services at Plains. The Product Owner will guide and collaborate with internal IS teams and stakeholders to understand technical and business needs, maximize product value, and oversee delivery cycles. You will work on a collaborative delivery team comprised of internal employees, Contingent Workforce and Managed Services partners to support and optimize integration solutions at Plains.

As a Product Owner, you will apply your in-depth understanding of integration patterns (APIs, batch, event-driven, middleware) and platform functionality to articulate, define, and advocate for the product vision and an effective technical roadmap based on our organization’s needs. This role acts as the voice of the internal IS customer, translating stakeholder needs into actionable tasks for the delivery team. The Product Owner plays a critical role in ensuring that integration platforms deliver measurable business outcomes and drive adoption by creating effective engagement strategies.

The selected candidate will be eligible for company benefits including Medical, Dental, Vision, Paid Time Off (PTO), and Free Parking.

Key Responsibilities

- Product Ownership

- Define, own, and iteratively manage the integration platform roadmap in line with stakeholder demands.

- Apply technical expertise in integration to proactively engage with business stakeholders, assess requirements, and recommend optimal solutions. Ensure early alignment between business needs and technical deliverables, linking solution design to the product roadmap.

- Manage and optimize the product backlog to maximize the value of the integration platform, prioritizing new features, technical improvements, and bug fixes.

- Oversee the governance and prioritization process to ensure work items deliver business value and align with the product vision.

- Understand internal IS stakeholder requirements and expectations to guide value-driven delivery, prioritizing conversations to deeply understand user needs.

- Ensure staff and vendor partners have clarity on product requirements and user expectations.

- Oversee the agile approach and work closely to manage Contingent Workforce and Managed Services providers’ technical delivery, including sprint planning, reviews, retrospectives, and backlog refinement.

- Maintain product health by ensuring the team follows appropriate processes (development, test, change management, etc.) to protect the stability of the environment.

- Evaluate the work done by the delivery team and provide constant feedback.

- Actively make decisions within your domain, focusing on activities that directly contribute to stated goals.

- Make data-driven decisions rather than decisions based on feelings.

- Business and Stakeholder Management

- Lead product governance across internal IS stakeholders.

- Organize work scope, budget, and time, weighing priorities and making work item trade-offs according to the needs and objectives of business value and the product roadmap.

- Work with broader IS groups (infrastructure, cybersecurity, service desk) to support effective delivery.

- Serve as the primary link between IS users and delivery staff, ensuring buy-in from leadership/users on all major decisions and strategies, and clear instructions and deliverables to the delivery team.

- Build strong relationships with stakeholders to foster trust and facilitate demand-shaping conversations focused on business needs.

- Educate and mentor team members and key users on integration platforms, business value streams, and best practices.

- Articulate the vision and business value of designing, building, supporting, and sustaining the integration platform.

- Lead value realization discussions with stakeholders to ensure product investments deliver tangible business outcomes.

- Facilitate escalation processes with Managed Services Providers.

- Communicate clearly and concisely with a focus on achieving stated goals.

- Share information openly and communicate potential problems early.

- Agile Product Delivery and Collaboration

- Apply Agile principles to manage product delivery cycles, including sprint planning, retrospectives, and backlog refinement.

- Ensure team collaboration and work closely with the Scrum Master to keep delivery on track.

- Set clear expectations for product sprints and guide supporting Contingent Workforce and Managed Services partners.

- Provide feedback on the roadmap and communicate with the product manager to ensure development efforts align with the broader product strategy.

- Lead organizational change to ensure successful product adoption.

- Develop and execute adoption plans to ensure integration platforms are fully utilized by end-users and contribute to value realization.

- Track adoption metrics and user feedback, leveraging these insights to drive continuous improvement.

- Prioritize tasks that deliver the greatest value.

Knowledge, Skills, and Experience Required

- Strong technical acumen in integration technologies (APIs, ESB, ETL, batch jobs, event-driven architecture) and experience with cloud integration platforms (e.g., Azure Integration Services, MuleSoft).

- Demonstrated leadership, stakeholder management, and communication skills, with the ability to build relationships, influence, and clearly articulate technical and business concepts.

- Proven ability to manage product roadmaps, prioritize and execute multiple tasks, and deliver measurable outcomes in a fast-paced, Agile environment.

- Familiarity with Agile/Scrum methodologies and tools (such as Azure DevOps), product lifecycle management, and DevOps/CI-CD practices.

- Experience coordinating with Contingent Workforce and Managed Services partners, and managing vendor relationships.

- Knowledge of security standards, compliance, and change management to ensure successful product adoption and platform stability.

- Customer-driven mindset, ownership of outcomes, and commitment to continuous improvement and value delivery.

- Cleared criminal history (background) and satisfactory reference checks

- Compliance with the Company’s drug and alcohol policy including pre-employment D&A testing.

- This position is not eligible for employment-based visa sponsorship. Applicants must be authorized to work in the U.S. for the duration of their employment

Education

- College diploma or university degree in the field of computer science, information systems, business administration, or related domain.

- Minimum 5 years of experience in a Product Owner, BA, Scrum Master, or Product Specialist capacity, or a similar role within technology-driven organizations.

- Certification in Agile methodologies (e.g., Certified Scrum Product Owner (CSPO), SAFe Product Manager) is an asset.

#Plains

At Plains, our employees are our most valuable asset. Hard work is rewarded with competitive compensation and a top-tier benefits program designed to keep our employees safe, healthy and happy. We work hard to deliver the best results to our stakeholders and we also respect our employees need for personal and family time, which is reflected in our benefits program.

Salary details estimated by job boards such as Indeed, Glassdoor, and LinkedIn do not represent Plains’ compensation structure. We thank all candidates for their interest; however, only those selected for an interview will be contacted.

By submitting your resume, you consent to the collection, use and necessary disclosure of the personal information provided during the application and selection process. Learn more.