Business Projects Specialist - Hybrid

The position of Business Projects Specialist is a salaried exempt, individual contributor role responsible for the successful execution of business projects from initiation to completion, ensuring they are completed on time, within budget, and in alignment with business goals. This role involves working closely with internal teams and stakeholders to define project requirements, manage resources, and implement solutions to drive business success. This position reports to the Director, Systems and Process Improvement and is located onsite at the Mansfield Power & Gas office in Houston, Texas.

Responsibilities

Project Management:

- Perform As-is and To-be process mapping, assisting business users with process optimization activities.

- Identify, evaluate and document end-to-end solution requirements that may span multiple projects.

- Lead the planning, execution, and delivery of business projects, ensuring objectives are met and deadlines are adhered to.

- Define project scope, objectives, timelines, and deliverables in collaboration with stakeholders and business leaders.

- Develop detailed project plans, resource schedules, and budgets, ensuring the efficient use of resources.

- Identify situations where configuration cannot fully meet requirements and work with management to address associated business processes.

- Coordinate with external vendors or contractors when necessary to support project requirements.

- Ensure that projects are executed to a high standard of quality, meeting both business requirements and stakeholder expectations.

- Conduct project reviews, gather feedback, and implement improvements to enhance future project delivery.

- Create & maintain reports and provide analytical insights into project KPI’s and other measures.

- As directed, consolidate, audit, and/or reconcile data sets associated with project work.

Communication & Collaboration

- Build consensus with user groups and key stake holders on product requirements, roadmap(s) and strategy.

- Work closely with cross-functional teams, including IT, finance, sales and operations, to gather project requirements and ensure alignment with business objectives.

- Serve as a liaison between technical teams and business stakeholders to ensure effective communication.

- Serve as the primary point of contact for project stakeholders, providing regular updates and resolving issues as they arise.

Troubleshooting & Support

- Assist with the development and execution of test plans to ensure system changes meet specifications and business requirements.

- Conduct post-implementation reviews and ensure system configurations are performing as expected.

- Perform other duties as assigned.

Continuous Improvement

- Stay up-to-date with new system features, software upgrades, and industry best practices.

- Recommend system enhancements to improve business operations and user experience.

- Identify opportunities for process improvements and collaborate with product owners to provide innovative ideas and insights in the design of new solutions.

- Work closely with senior management to align integration strategies with business goals, ensuring that technology solutions contribute to organizational success.

- Provide input on the development of integration standards, best practices, and policies.

Position Requirements

Formal Education & Certification:

- Bachelor’s degree in Information Systems, Business Administration, Engineering or a related field.

- Project Management certification (e.g., PMP, CAPM, PRINCE2) is a plus.

Knowledge & Experience

- 1+ years of experience in project management, preferably in a similar industry.

- Experience working with project management for software systems deployment & integrations.

- Preference given to applicants with working knowledge of Natural Gas retail & wholesale industry segments.

- Strong understanding of business processes and how they translate into system configurations.

- Proficiency with system configuration tools and business analytics software.

- Familiarity with project management methodologies and tools.

- Strong troubleshooting, problem-solving, and analytical skills.

Qualifications & Characteristics

- Must be willing to work unusual/extended hours as necessary during seasonal peaks which may include partial weekend coverage. Individual must have ability to handle heavy workloads in a potentially stressful environment with multiple deadlines.

- Must be decisive, detail oriented, have strong problem solving/analytical skills and must constantly strive for process improvement.

- Must be comfortable working with multiple computer programs and be willing to work on and learn new technology.

- Ability to communicate effectively with multi-disciplinary teams and present ideas and data in a clear, concise manner.

- Ability to manage multiple tasks, meet tight deadlines and interact effectively in a team environment.

Work Environment

- After completion of the introductory period of employment, this position is eligible for the Company’s 3x2 hybrid work schedule which consists of a 40-hour work week with 3 days in the office and 2 days remote, business conditions permitting.

- Able to work remotely during emergency or critical operating conditions.

- Ability to sit for prolonged periods of time.

- Able to view computer terminal for prolonged periods of time.

- Dexterity of hands and fingers to operate a computer keyboard, mouse and other computer components.

- Close visual acuity needed to review financial statements and for discerning fine print.

- As directed, this position will have planned, overnight and weekend travel to Company headquarters several times a year along with travel to pipeline & customer meetings and/or energy industry conferences.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.