Date: Mar 14, 2025
Location: Toronto, ON, CA
Company: Hydro One Networks Inc
50274 - Temporary18 Months
Representation: SOCIETY
Job code: 00000676
Pay information: Schedule 1 / MP2
Hours of work (per week): 35 hr 5day * 7hr
Shift work: No
Number of positions: 1
Town/City: Toronto, Ontario
Department: OPRTNS&CST EX / CSTMR&BILLNG / WHOLESALE COP
Job Function:
Support the settlement functions regarding interval-metered customers. Set up customers for wholesale settlement or retail billings and embedded generator payment using totalization tables. Implement and maintain customer account/meter data relationship in the load data management database. Respond to customer enquiries regarding billing matters and other Hydro One’s initiatives and customer requests to modify existing accounts and services.
Job Description:
•Set up or revise interval-metered customers for wholesale settlement or retail billings. Assist with the preparation of IESO energy/transmission totalization tables associated with wholesale settlement. Assist with the preparation of retail totalization tables, according to retail billing and generation payments.
•Implement and maintain customer account/meter data relationship in load data management database and forward to senior staff for review and approval.
•Respond to customer enquires regarding billing issues and other Hydro One’s initiatives and customer requests to modify existing accounts and services. Forward issues of concern to senior staff.
•Perform audits to ensure billing parameters such as (rate class, total loss application including transformer loss allowance/adjustments and transformer ownership), have been correctly applied and reflected in the subsequent bill to the customer. Forward discrepancies identified to senior staff.
•Exchange information with outside organizations such as IESO, 3rd party MSP, service providers. Contact customers regarding billing enquires.
•Perform other duties as required
Education:
•Requires knowledge of economics, engineering principles and business administration associated with wholesale settlement and retail billings.
•Requires a knowledge of computer technology to utilize various software applications and prepare reports.
•Requires a good knowledge of English to effectively communicate with external and internal staff.
•This knowledge is considered to be normally acquired in and equivalent to a four-year university education in appropriate field or the equivalent level of education.
Hydro One employees, you can apply online via the Careers module in Success Factors. To access Success Factors, click on the Talent Management link in the Applications drop-down menu on the HydroNet site. Otherwise, if you do not have Hydro One computer access, forward your application to Careers@HydroOne.com.
"Employer of the year 2025"
Deadline: March 24, 2025Questions about the posting should be directed to the hiring manager. If you are selected for an interview or further evaluation and require special accommodations please speak with the hiring manager.
NOTE: An Employee who is the successful applicant to a vacancy that results in a move between the Hydro One companies (Hydro One Networks, Hydro One Telecom and Hydro One Remotes) will have his/her EI and CPP deductions restarted. If as a result of the restart of these deductions the employee over contributes to EI and/or CPP, the employee will be eligible for a refund of the over contribution through their personal income tax return. For further details, please contact the HR Support Centre.
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