Position Overview: Work as the liaison between salesmen/scheduling/shipping/customer service with the goal of no backorders – Deliver In-Full and On-Time (DIFOT).
- Coordinate with scheduling & shipping to DIFOT then proactively communicate to customer service
- Monthly forecasting of units & dollars with National Sales Manager and GM to provide to scheduling department
- Learn Sales Force and work with sales team on updating the Suburban piece
- Communication with sales team on daily issues, problems, expectations
- Communication with sales team on forecast changes including new business, lost business, plant shutdowns, etc. to update forecasting, scheduling, etc.
- Fill in as backup in Customer Service when needed.
- Perform other duties as assigned.
- Coordinate and manage International orders
- Maintain pricing and quotes
- Back up support for Customer Service Manager
- Education – Associate’s degree or higher
- Minimum experience in sales and/or customer service of 7 years
- Excellent written and verbal communication skills
- Ability to set priorities in an efficient manner and optimize time and resources to achieve desired results
- Ability to adapt to change
- Excel proficient
Position type and Expected Hours of Work:
- This is a full-time position on a 4-10 hour work schedule (Mon-Thurs). Due to the nature and demands of this role, flexibility is required to work outside of normal work schedule.
- This is an on-site, full-time position.
Please be advised this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
All divisions of Airxcel provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, six, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.