Sales Operations Coordinator

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Verdant's smart thermostats and energy management solutions are hyper growth demand in the hotel hospitality and multi-dwelling unit industry. We are looking for a creative and entrepreneurial-minded individuals who can join our team and share our success.

AS A SALES OPERATIONS COORDINATOR, YOU WILL:

- Qualify and assign inbound leads to the appropriate sales manager for further development and closure.

- Monitor and source new sales opportunities through key incoming lead channels (i.e., website chat, lead forms, sales inbox, phone calls)

- Monitoring, filtering and assigning inbound leads to sales reps on different verticals.

- Overseeing the deal registration process and collaborating with direct sales and OEM teams to ensure streamlined sales cycles.

- Streamlining sales & marketing lead tracking by monitoring Salesforce dashboards across different verticals in collaboration with overall Marketing Leads.

- Engaging and communicating with sales & marketing leads to ensure inbound leads are actioned on.

- Work with Sales & Marketing leaders to create, maintain, and optimize CRM analytics dashboards, report and monitor lead influx performance.

- Develop and manage dashboards and reports to track key sales metrics, performance trends, and forecasting.

- Develop cold call lists (CoStar) for lead generator and sales reps to boost campaigns or target geographic areas.

- Assist in the development and maintenance of marketing databases, customer lists, and contact lists for targeted marketing efforts like customer surveys, email marketing campaigns and other targeted campaigns.

- Provide training and support to internal teams on the use of CRM platforms, marketing automation tools, and database management best practices.

- Work closely with various teams to build targeted outreach lists based on customer segmentation, demographics, and behavioral data captured within CRM platforms.

- Maintain and optimize CRM systems (e.g., Salesforce) and ensure data integrity and accuracy

- Support the sales team with pipeline management, territory planning.

- Identify process inefficiencies and work cross-functionally to implement solutions

- Collaborate with marketing, finance, and customer success to align goals and ensure seamless lead-to-close process

- Manage sales incentive and compensation tracking

- Various Adhoc reports

Required Education, Experience & Skills:

- CEGE P diploma

- 2+ years of experience in sales operations, business operations, or sales support

- Proficiency in Microsoft Office suite

- Strong proficiency in CRM systems (e.g., Salesforce)

- Excellent analytical skills with the ability to turn data into actionable insights

- Great organizational and creative thinking skills

- You are a team player that thrives in helping others succeed.

- Strong communication and interpersonal skills with the ability to build rapport and establish trust with potential customers

- Time-management with strong time management skills

- Authorization to work in Canada without sponsorship.

Preferred Education, Experience & Skills:

- Salesforce Administrator Certification (ADM-201)

- Experience with sales analytics or BI tools (Tableau, Power BI, Looker)

Why Verdant?

Verdant is an industry leading premiere manufacturer of Energy Management Thermostats. Verdant offers simple to use wired and wireless thermostats which are plug and play, have accessories to handle any scenario and can be controlled, managed and monitored via the internet. Commercial building owners turn to us when they want to achieve a significant reduction in their energy consumption, they’re tired of dealing with humidity related issues and want to increase the life span of their HVAC units.

We want our employees to enjoy their life at work. We look for results as opposed to what time you “punched in and out”. We like to laugh, and we like to perform. We are becoming a dominant player in our markets, and we want our employees to be an integral part of this success story. We hope you can join us on this great adventure.

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this purpose to life while competing and leading in a global economy. Our training programs focus on end-to-end development, from onboarding through senior leadership.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, defined contribution pension plan and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.

Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. Learn more about us!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have an accommodation need, please contact Human Resources or Accessibility.Canada@Copeland.com to make appropriate arrangements .

No calls or agency requests please.