Regional Account Coordinator

Position: Regional Account Coordinator

Location:

Suwanee, GA, 30024

Work Location:

In person

Job Type:

Full-time

Responsibilities:

- Manage the sales process from prospecting through inquiry, negotiation, order entry, order management, and post-order service.

- Administer customer contracts and projects: manage contract/project details, status reports, manufacturing schedules, logistics, customer questionnaires, forms, and agreements.

- Communicate order status and expected delivery dates based on current production schedules.

- Build and maintain relationships with key customers & distributors across all functions and levels of the organization.

- Collaborate with departments such as supply chain and logistics to ensure customer satisfaction and smooth processing of orders.

- Address customer concerns promptly, troubleshoot problems, and escalate issues to appropriate teams when necessary.

- Maintain accurate and up-to-date customer information in the CRM system, ensuring all interactions, notes, and follow-up tasks are recorded.

Qualifications:

- Bachelor’s degree in business administration, or related field.

- Strong communication and relationship-building skills.

- Ability to work cross-functionally with other departments.

- Proficiency with CRM systems preferred.

- Detail-oriented and organized, with the ability to manage multiple priorities.

What We Offer

- Health, dental, and vision insurance

- 401(k) with company match

- Life insurance

- Paid time off

Equal Opportunity Employer Statement

CME Wire & Cable, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. CME Wire & Cable, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy.