Regional Account Manager - South

Location: South Region - Baytown, TX area. Position Type: Full-Time, Permanent Work Hours: 40 hours per week, Monday - Friday

Are you ready to make an impact in a customer-focused, innovative environment? Pinnacle Propane, a leading propane distribution company serving communities across nine U.S. states, is looking for a proactive Regional Account Manager to drive growth in the South region. Our team is dedicated to excellence in service, and we believe in supporting our employees through a generous benefits package and opportunities for professional growth.

Why Choose Pinnacle Propane?

At Pinnacle Propane, we believe in fostering an inclusive, dynamic workplace with benefits that support your personal and professional well-being:

- Comprehensive Benefits: Including medical, dental, and vision insurance.

- Life Insurance: Financial protection for you and your family.

- Community Impact: Paid day off for volunteering to give back to the community.

- Paid Time Off: Including PTO and company holidays to help you recharge.

- Retirement Savings: Employer contributions to support your financial future.

Your Role: Regional Account Manager (RAM) – South

As a Regional Account Manager, you will partner with our Commercial and Operations teams to drive new contracts and strengthen existing relationships across your territory. You will be essential in building and nurturing a strong book of business in the Baytown, TX area.

Key Responsibilities

- Customer Portfolio Management: Build, nurture, and manage relationships with new and existing customers using prospecting, relationship-building, and closing skills.

- Customer Engagement: Travel regularly to customer sites to educate, conduct sales, perform site surveys, and provide support on commercial and operational tasks.

- Customer Lifecycle Ownership: Oversee customer experience from onboarding through offboarding, ensuring a positive experience throughout.

- Sales Growth: Drive new sales volume by securing contracts through organic leads, marketing-driven prospects, and personal outreach.

- CRM and Data Management: Use Salesforce.com to manage customer database health, track new prospects, and report opportunities.

- Onboarding Ownership: Facilitate new customer onboarding to ensure seamless transitions and satisfaction.

- Goal Achievement: Meet and exceed annual volume and margin goals as set by the Commercial Leadership team.

- Marketing Support: Assist in executing customer events and follow up on leads within your coverage area.

- Customer Success Measurement: Communicate a positive ROI for all new customers to Operations and Commercial teams.

- Payment Assistance: Support Accounts Receivable with customer payments, ensuring compliance with terms.

- Project Management: Prioritize and monitor ongoing projects, providing performance updates as needed.

What You Bring: Essential Skills and Qualifications

- Experience: 3-5 years in B2B sales and customer relationship management, with decision-makers.

- Technical Proficiency: Skilled in CRM tools (Salesforce preferred) and Microsoft Office (Excel, PowerPoint, Outlook).

- Industry Knowledge: Familiarity with the Oil and Gas or related sectors.

- Communication Skills: Ability to engage and influence stakeholders, including C-level executives.

- Problem-Solving Mindset: Creative, proactive, and solution-oriented, with an entrepreneurial approach.

Preferred Attributes

- Strong interpersonal and influencing skills

- Adaptable and responsive to change

- Effective pipeline management

- Results-driven, customer-focused

- Eager to learn and conduct research for solutions

Additional Details

- Remote-Based Role: Primarily remote, role is based out of Irving, TX, while RAM resides in the North region.

- Travel: Up to 75% travel may be required within the assigned region.

Compensation:

- Base salary + sales commission (paid monthly)

- Car Allowance

Physical Requirements:

- Frequent talking, hearing, standing, and walking.

- Occasionally lift up to 20 pounds.

If you’re ready to bring your energy and expertise to Pinnacle Propane and make a meaningful impact, we want to hear from you. Apply today to join a team that’s passionate about delivering the best service and support to our customers and communities.

EEO Statement

Pinnacle Propane, LLC is dedicated to employing and maintaining a diverse team. We take pride in being an Equal Opportunity Employer, ensuring decisions are made irrespective of race, color, ethnicity, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran status, genetic information, or any other characteristics safeguarded by state or federal law.

Pinnacle Propane, LLC complies with the laws and regulations set forth in the EEO is The Law poster.

Additionally, Pinnacle Propane is dedicated to providing reasonable accommodations for job applicants with disabilities. Should you require assistance or an accommodation during the application process due to a disability, kindly email recruiting@pinnaclepropane.com.

Pinnacle Propane strives to ensure its careers website is accessible to everyone, including individuals with disabilities. If you encounter any difficulties accessing Pinnacle Propane’s careers website, please reach out to us at recruiting@pinnaclepropane.com so that we can offer the information or assistance you need through alternative methods and/or discuss a reasonable accommodation for the application process.

Disclaimer: Pinnacle Propane does not accept unsolicited resumes or applications from recruitment agencies. Any unsolicited information submitted to Pinnacle Propane by third-party agencies will be considered property of Pinnacle Propane, and we will not be responsible for any fees associated with such submissions.

Pinnacle Propane – Fueled by Integrity, Passion, and Service Excellence