- Effectively answering and appropriately directing incoming calls.
- Greet and assist customer in person and over the phone.
- Schedule service appointments and make reminder/follow-up calls.
- Assist Office Manager and service team as needed to ensure smooth daily operations.
- Perform timely data input.
- Maintain a neat and clean reception area.
- Collect and record payments in a timely manner.
- Contribute to a team environment.
- Assume other duties are assigned.
- Strong communication and customer service skills.
- Ability to stay organized, prioritize tasks, and multitask effectively.
- Prior service department, receptionist, or septic experience is a plus but we're willing to train the right person!
- Basic computer skills and willingness to learn new systems.