Quality Control Manager

📍 Location: 2925 Chief Court, Dallas, NC 28034

🕒 Work Hours: 8:00 AM to 5:00 PM, Monday through Friday

💲 Competitive Compensation

We are seeking a dynamic leader with a strong background in manufacturing and a proven track record of implementing and leading a Quality Management System (QMS) from its early stages. The ideal candidate is a strategic, self-starting problem-solver who works collaboratively to drive improvement, reduce costs, and deliver high-quality results with precision and purpose.

The Dixon Group is a global, family-owned manufacturing company with a history of over 100 years of operation in the U.S.A. Based in Chestertown, Maryland, with distribution centers located worldwide. The company has a diverse workforce and a strong values-based culture. As an innovator in the hose coupling industry, our mission is to provide real solutions for our customers while fostering a supportive and collaborative work environment.

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- Take full ownership of the division’s Quality Management System (QMS), including creating procedures for raw material acceptance, in-process evaluation, and final product inspection.

- Lead or conduct investigations and corrective actions for significant defects and customer complaints.

- Promote and lead cost reduction activities to minimize waste, scrap, and rework, which will directly reduce the business unit's cost of poor quality (COPQ).

- Maintain and manage quality control instruments and testing equipment.

- Provide direction and mentorship to Quality Department personnel.

- Ensure compliance with the QMS by providing training and conducting audits.

- Regularly report on program progress, investigation findings, root causes, and corrective actions to the Division Leadership Team.

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What We're Looking For

- Experience: A minimum of 10 years of experience in a manufacturing or production environment, with at least 5 years in a decision-making role.

- Education: Bachelor's degree in Engineering, Quality Management or Business Administration required.

- QMS Implementation: Extensive experience in implementing a QMS, especially from the ground up.

- Certifications: Experience in ISO certified facilities, with a strong preference for candidates with prior ISO 9001 implementation experience.

- Leadership: Proven ability to lead and motivate teams, with a strong focus on project leadership.

- Technical Skills: Proficient in relevant software, data analysis, critical thinking, and problem-solving.

- Problem-Solving: Expertise in conducting investigations and determining root causes and corrective actions.

- Communication: Excellent communication and interpersonal skills to work effectively with diverse teams.

- Additional Skills: Six Sigma/Black Belt is a plus.

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What We Offer

- Medical, dental, and vision insurance for you and your family

- Competitive salary

- Bonus programs

- 401K retirement plan

- Training opportunities

- Tuition reimbursement

- Paid vacation, PTO, and holidays

- Gym reimbursements, and more!

Join us and be a part of a team that values your contributions and supports your goals!

The Dixon Group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices and laws. Accordingly, to the fullest extent required by applicable law, The Dixon Group strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons.

The Dixon Group is committed to protecting the privacy rights of its employees and job applicants to the fullest extent required by applicable law. To that end, personal information will be collected solely for those legitimate business purposes recognized by law, and then maintained in a manner consistent with all applicable laws and regulations pertaining to document retention requirements. The Dixon Group does not sell personal information to third parties, and does not share such personal information with third parties except when authorized by law to do so (e.g., in response to a lawful subpoena; mandatory tax reporting; etc.)