Project Manager outreach

Salary: $84,219.20 - $126,318.40 annually

The Project Manager supports the Communications team by coordinating and managing projects and project requests from across TRWD departments while facilitating some external communications initiatives. This role serves as the primary liaison between the Communications team and internal stakeholders, ensuring effective project intake, resource allocation, and delivery of assets.

Job Description

Essential Functions and Responsibilities:

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this position.

Internal Request Management

Process and review incoming project requests submitted via intake form

Collaborate with internal clients to clarify project goals, needs, and scope

Coordinate with Comms team members to assess capacity, assign resources, and establish timelines for project completion

Track multiple concurrent projects while communicating clearly with internal stakeholders about project status and timelines

Document project requirements, workflows, and deliverables using project management tool- Asana

Ensure all tasks, deliverables, and project materials are delivered on schedule

Communications Team Support

Support the Comms team in planning and executing internal and external initiatives

Coordinate with Comms team members to delegate projects, identify milestones, and monitor progress

Manage and oversee contractors, interns, etc., supervising their work, planning and managing key tasks throughout a project, and providing guidance as needed

Stakeholder Coordination

Serve as the primary point of contact for project requests received by the Comms dept.

Coordinate with the Comms team and internal clients on workflow and timelines to meet deliverables and deadlines

Coordinate review and approval processes with relevant stakeholders, if needed

Maintain effective communication with internal clients and provide follow-ups concerning project status

Project Administration

Manage project development timelines, outlining skills and resources necessary for the Comms team to complete projects on time and within budget successfully

Document relevant steps of the project process using project management tool- Asana

Evaluate and track project metrics and team performance to identify opportunities for improvement

Create, schedule, and manage a calendar of all annual projects

Manage vendor relationships and external service procurement when needed

Improve project management principles and systems to enhance efficiency

Other

Maintain familiarity with strategic District levels of service

Continuous improvement monitoring and innovation efforts

Required Experience

Perform other duties as required

Five (5) years of experience working with a centralized marketing or communications department that serves an entire organization

Five (5) years of demonstrated experience in project management with a proven ability to work with multiple cross-functional teams/departments

Proven track record of successful project delivery within defined timelines and budgets

Five (5) years of experience using project management tools and methodologies

Strong organizational and time management skills with the ability to prioritize effectively

Self-starter with the ability to multitask and effectively work under tight deadlines on a regular basis and flexibility to work in an interactive environment with a high tolerance for ambiguity and change

Excellent written and verbal communication skills

Desired Experience

Experience in water utilities or public sector communications

Ideal candidate has a background in government agencies, universities, utilities, or large corporations where multiple divi ions need marketing/communications support

Experience working in a centralized marketing/communications or similar department that provides services and strategic support across multiple internal departments

Familiarity with creative production processes and marketing campaign execution

Experience managing creative professionals or communications teams

Project Management Professional (PMP) certification or similar credentials

Thorough knowledge and experience of project management software (e.g., Asana or similar tool) with the ability to improve team efficiency

Required Education/Certification/License

Bachelor's Degree in Marketing, Communications, Management, PM, or a related field

Valid Texas drivers license

Desired Education/Certification/License

Masters Degree in Marketing, Communications, Management, PM, or a related field

Project Management Professional (PMP) Certification or similar credentials

Success Factors/Job Competencies

Collaboration/Synergy - Works with others, cooperating in both interpersonal and team relationships; fosters enthusiasm and maintains mutual trust, candor, and respect. If applicable, manages groups effectively and builds partnerships with others

Communication - The ability to listen actively; to impart thoughts, views, information, and ideas persuasively and adaptively

Cooperation/Teamwork - Cooperates with others to accomplish common goals; works with employees within and across departments to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others

Critical Thinking/Judgement - Uses analysis, wisdom, experience, and logical methods to make good decisions and solve difficult problems with effective solutions; appropriately incorporates multiple inputs to establish shared ownership and effective action

Customer Service - Seeks to understand the needs of internal and external customers; delivers products and services that meet customer needs/objectives; is committed to continuous improvement and providing high quality products and services; communicates with customers to improve processes and provides updates on the delivery of services

Initiative - Proactively identifies ways to contribute to TRWDs goals and missions; achieves results without needing reminders from others; identifies and takes action to address problems and opportunities

Innovation - Develops new insights into situations; questions conventional approaches; encourages new ideas; designs and implements new or cutting edge programs/processes

Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when personal opinion differs

Organizing - Can arrange resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges resources and stores them in a useful manner

Planning - Accurately determines the length and difficulty of tasks and projects; sets clear, realistic, and measurable goals; sets priorities and time parameters to accomplish tasks and projects; anticipates roadblocks and develops contingencies to redirect tasks so momentum is not lost

Prioritization - Spends his or her time and the time of others on what is important; focuses on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal

Professionalism - Thinks carefully about the likely effects on others of ones words, act