Project Account Manager

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Albertville, MN or Fargo, ND, or Rapid City, SD, or Denver, CO, or Phoenix, AZ, or Bismarck, ND

Application Deadline:

Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.

Job Summary

The Project Account Manager provides project management skills for managing the projects of the Grid Solutions Group. Manages the flow of material from the planning phase to the completion of each assigned project. Maintains the schedule of jobs being handled, maintains accurate database on current projects, and ensures required specifications are met for all jobs in progress. Actively participates in coordinating, analyzing and acting upon information and feedback of customer needs, pricing, products, competition, and procedures. Obtains orders and provides order entry, expediting, pricing, follow-up and other value-added services, as required.

Responsibilities

Essential Functions

- Works closely with Border States’ Business Development Managers, Regional Managers, and sales staff to provide product management for the assigned projects in order to meet and exceed sales and gross profit objectives.

- Projects may deal with substations, power transmission, wind and solar energy, battery energy storage, data center, Telco, or HV industrial.

- Manages the flow of material from the planning phase to the completion of each assigned project.

- Maintains the schedule of jobs being handled, maintains accurate database on current projects, and assures required specifications are met for all jobs in progress.

- Maintains a high level of teamwork and communication in ensuring a balanced workload within the team.

- Consistently provides responsive, quality service to our customers.

- Actively participates in coordinating, analyzing, and acting upon information and feedback of customer needs, pricing, products, competition, and procedures.

- After bid date, responsible for following-up on quotations to clarify product specifications, assure outstanding issues are resolved, and develop schedules that will meet customer’s required deadlines.

- Responsible for the completion of each assigned project.

- Provides customers with timely follow-up on technical inquiries and requests.

- May perform material takeoff of bids that could include products such as wire and cable, transformers, splices, terminations, switchgear, apparatus and specialty equipment.

- May develop quotations for customers within the company profit objectives and guidelines.

- May assist with negotiating with vendors for best pricing and best delivery of products to customers and/or jobsites.

- Works with the legal department with contract review and identifies areas of risk as necessary.

Non-essential Functions

- Completes project group job form with customer information for each project handled.

- Responsibilities may include overseeing all or some of the following; product application and support, estimating, procurement, material management, staging, kitting, storage, job site delivery, back hauling and project close out.

- May be responsible for calls on customer accounts and actively seek to develop new accounts to secure orders and generate sales of products and services.

- May be required to consult with engineers and developers on given projects. Provides customers with timely follow-up on technical inquiries and requests.

- Provides assistance in purchasing functions, product evaluations, inventory management, pricing development, and other related services.

- Contacts vendors for pricing, as needed.

- Attends training programs, as required. May assist with trade shows, as needed.

Qualifications

- Business or trade degree preferred or the equivalent in work experience.

- 2 years of prior customer service, quotation, or sales experience with strong knowledge of electrical products and utility systems preferred.

- Comprehensive knowledge of product lines and applications, alternate product substitutes, and supplier pricing policies preferred.

- Ability to read, write, and speak in English

- Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word and PowerPoint), internet, email, and SAP software.

Skills and Abilities

- Technical ability to understand electrical systems and product applications with prior electrical distribution experience preferred.

- Technical ability to read specifications and drawings highly preferred.

- Excellent interpersonal, written and verbal communication, reading, and customer service skills preferred.

- Ability to effectively plan, organize, and work well on a team.

- Excellent customer service skills include being competent, accurate, responsive, and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency):

Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

- Lift from Floor to Waist:

- < than 10 lbs. - Occasionally

- 10 to 25 lbs. - Occasionally

- 26 to 50 lbs. - Occasionally

- 51 to 75 lbs. - Occasionally

- 76 to 100 lbs. - Occasionally

- 101 + lbs. - Occasionally

- Above Waist Lift:

- < than 10 lbs. - Occasionally

- 10 to 25 lbs. - Occasionally

- 26 to 50 lbs. - Occasionally

- 51 to 75 lbs. - Occasionally

- 76 to 100 lbs. - Not at all

- 101+ lbs. - Not at all

- Unilateral Carry:

- < than 10 lbs. - Occasionally

- 10 to 25 lbs. - Occasionally

- 26 to 50 lbs. - Not at all

- 51 to 75 lbs. - Not at all

- 76 to 100 lbs. - Not at all

- 101+ lbs. - Not at all

- Bilateral Carry:

- < than 10 lbs. - Occasionally

- 10 to 25 lbs. - Occasionally

- 26 to 50 lbs. - Occasionally

- 51 to 75 lbs. - Occasionally

- 76 to 100 lbs. - Not at all

- 101+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

- Sitting (a continuous period of being seated) - Not at all

- Standing (for sustained periods of time) - Frequently

- Walking (moving about on foot to accomplish tasks) - Continuously

- Bending/Stooping (downward and forward) - Not at all

- Crawling (moving about on hands and knees or hands and feet) - Not at all

- Climbing/Walking Stairs (ascending or descending) - Occasionally

- Reaching (extending arms in any direction) - Occasionally

- Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally

- Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally

- Balancing (maintaining body equilibrium to prevent falling) - Frequently

- Repetitive Motion (substantial movement (motions) of the wrists, hands, and/or fingers) - Occasionally

- Trunk Rotation (movement in any direction, whether standing or sitting, with at least one foot stationary and in contact with the floor) - Not at all

- Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally

- Handling (applying pressure to an object with the fingers and palm) - Frequently

- Fingering (picking, pinching, typing; working primarily with fingers and not whole hand) - Occasionally

- Talking (expressing or exchanging ideas by means of the spoken word) - Continuously

- Driving (the control and operation of a fork lift) - Not at all

- Desk Work (tasks generally performed at a desk, including use of a computer, printer, fax machine, telephone and other office equipment) - Continuously

- Use of tools (safely operate equipment needed for receiving, conveying, stocking, packaging, and shipping parts) - Frequently

- Hearing (perceiving the nature of sounds at normal speaking levels) - Continuously

- Exposure (to adverse weather & temperature conditions) - Frequently

- Travel (travel needed to perform job duties) - Not at all

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. The pay range for this position is $64,000/year to $96,000/year, depending on experience.

Our History

Border States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.

Values

As a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards.

Our Purpose

We believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.

Service Philosophy

We earn customer loyalty and confidence by caring about their needs and adding value to everything we do.

Service Standards

Border States employee-owners are competent, accurate, responsive, and engaged .

Your career

Join an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?

Border States has a competitive benefits package which includes but is not limited to:

Health, Dental and Vision Benefits

Accident, Critical Illness, Hospital Indemnity

FSA & HSA

Employee Stock Ownership Plan (ESOP)

Disability Benefits

401(k) Retirement Plan

Life Insurance

Employee Assistance Program

Paid Holidays

Paid Volunteer Time

Personal Leave time and more!

Border States provides bonuses to their employee-owners upon the achievement of branch and company goals.

Equal Opportunity For All

It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.

Drug Free/Smoke Free workplace

Employment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings:

- Criminal background check (required for all positions)

- Motor Vehicle Record (MVR) check (required for positions involving driving)

- Drug testing

The MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.