Production/Customer Service

Summary of Position: To support all aspects of the production department and complete duties as assigned by the Production Manager in order to provide quality products in the most efficient and cost-effective manner.

Essential Job Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- Customer Service

- Receive and process sales orders

- Send sales order acknowledgements and updates per customer requirements

- Manage communication with customer including order status

- Monitor and update customer requirements through EDI transactions

- Update and monitor inventory stock requirements

- Work Order Management

- Create and manage work orders as needed to process customer requirements

- Print labels as needed

- WIP to finished goods when parts approved for inventory

- Shipping

- Get freight quotes as needed for shipments or expedites

- Process shipment paperwork per customer requirements

- Schedule freight pick-up per customer requirements

- Supply paperwork and corresponding labels to shipping department

- Update shipment status as required by customer

- Perform other duties as required

Compensation based on experience.

New Hire Bonus - $250 at 6 months, $500 at 1 year.

Benefits start the 1st of the month after 60-day probation period

Job Type: Full-time

Expected hours: 40 per week

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Flexible spending account

- Health insurance

- Life insurance

- Paid time off

- Referral program

- Vision insurance

Work Location: In person