Braen Supply, the premiere landscape, masonry, and hardware building supplier in the greater tri-state area, is currently seeking an Outside Sales Representative who is able to work at our locations (Haledon, Randolph & Wanaque, NJ).
The expectation of the Outside Sales Representative is to function as a leader within the organization, enforce the practice of standard operating procedures, acquire new business and potential projects, and provide exceptional customer service. In addition to succeeding in these goals and expectations, the Outside Sales Representative will be responsible for both maintaining contact with existing customers by visiting project locations and customer office locations while always following the Company’s core values of Service, Integrity and Respect.
Expectations/ Responsibilities for this position include, but not limited to the following:
- Work with the company to resolve and mediate any escalated customer issues or concerns
- Maintain existing customer relations
- Prepare quotes, delivering samples, resolving jobsite issues
- Make follow-up phone calls to existing/potential customers
- Calculate and submit adjusted pricing for approval
- Work with both the sales team and inside sales representatives
- Assist customers with phone, email and web leads
- Attend trade shows
- Keeping up with product and service information and updates
- Assist with all sales/customer service including, but not limited to counter sales, in-person, and phone sales
- Maintaining a positive, empathetic and professional attitude towards customers at all times
- Conduct home, jobsite and office visits
- Guarantee all safety policies and procedures are followed
- Responsibility for service and growth of all assigned accounts
- Manage the growing and shrinking accounts assigned
- Procure new business jobs and accounts
- Maintaining Mobile Showroom display boards and supplemental/alternative boards
- Work with the AR department to help clarify all customer billing issues
- Credits, open balances, adjustments, pricing issues
- Sales related administration
- Work in Salesforce to manage the customer experience.
Handle customer issues to make Braen Supply the vendor of choice
- Possess strong management/leadership skills.
- Must be Company & Safety oriented.
- Possess strong communications skills.
- Must be a team player; ability to work cross-functionally with all levels of staff.
Strong computer skills are required
- This is a full-time position.
- Days and hours of work are generally Monday through Friday, 7am to 4:30pm, Saturdays during season (generally April - November) are required.
- Saturdays during the off-season are fluid, dependent upon need, as determined by Supply managers
Additional hours may be necessary to perform duties
Travel to all locations and job sites will be require d.
Salary Range: $63,000 - $78,000 USD Annual, Commission
The company will provide cell phones and a company laptop.
Please note that although every effort has been made to craft a thorough job description, this is a
fluid document which will be updated, modified, and added-to, as necessary.
Braen Supply is family owned, operated, and oriented. We want the best for our employees! With that said, we promote a healthy lifestyle, offer competitive pay, encourage time off to relax and rejuvenate and provide the tools to retire in style!
- Vacation days
- Sick/personal time
- Paid Holidays
- Medical
- Dental
- Term Life Insurance
- 401(k) with Safe Harbor 401(k) contributions and employer match
- Flexible Spending Account
- AFLAC
- Comprehensive wellness program with financial rewards!
- Braen Gear…who doesn’t love a free shirt, beach towel, or jacket?
- Thanksgiving Turkey
- A blowout of a Christmas Party
- Summer Family Picnic (think zip lining, swimming, boating, eating, and the competitive Company softball game!)
- Matching Gift program
Healthy snacks
You’re sold, you want to be a part of the Braen team. Here’s a glimpse at our hiring process.
- Apply- We won’t know you’re interested if you don’t apply!
- Interview- Come in once or twice so we can learn more about you and also, to meet the people you’ll be working with. This is your chance to interview us too!
- Offer Letter- Will you be a part of our team? Sign, date and return if it’s a Yes!
- Background Check- Standard background check…nothing to be afraid of
Physical and Drug/Alcohol Screen- We are proud to be a drug-free workplace
Braen Stone Companies is an Equal Opportunity Employer, M/F/D/V.
We are a drug-free workplace and we conduct pre-hire screenings on all job candidates.