Operations Intern

Job Description

Job Title: Operations Intern

Posting Start Date: 11/4/25

Job Description:

Primary Role

About the Internship: Join Pennsylvania American Water as an Operations Intern and explore exciting career opportunities in the water and wastewater field. As the largest regulated water and wastewater utility company in the U.S., American Water (NYSE: AWK) has been providing safe, clean, reliable, and affordable services since 1886. We serve over 14 million people across 14 regulated jurisdictions and 18 military installations. Our 6,500 professionals leverage their expertise and our national scale to deliver excellent outcomes for customers, employees, investors, and stakeholders.

Why American Water?

- Growth and Investment: We plan to invest $30 to $34 billion in infrastructure over the next decade.

- Sustainability and Community: We are committed to safety, affordability, customer service, environmental protection, workforce inclusivity, and community strengthening.

- Recognition: Featured on the 2023 Bloomberg Gender-Equality Index, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, and recipients of multiple national awards.

Learn More: Visit amwater.com and follow us on LinkedIn, Facebook, Twitter, and Instagram.

Key Accountabilities

- Gain firsthand experience in how water utilities support communities and ensure sustainability.

- Collaborate with professionals to provide administrative, analytical, and technical support for daily operations.

Key Tasks:

- Support operational staff.

- Prepare and maintain files, records, drawings, reports, maps, charts, budgets, and other data related to engineering and construction projects.

- Assist in preparing and reviewing technical reports, cost estimates, and budgets.

- Enter data and perform analysis in information systems.

- Prepare, analyze, and evaluate reports on various items including regulatory requirements, budgets, capital expenditures, and departmental performance.

Knowledge/Skills

- Detail-Oriented: Conduct thorough analyses and evaluations, and implement timely decisions and recommendations.

- Independent Worker: Manage time across multiple projects and deadlines.

- Collaborative: Seek input and coordinate with staff.

- Communication: Strong verbal and written communication skills.

- Technical Proficiency: Good working knowledge of computer programs, databases, and software.

- Organizational Skills: Demonstrated organizational and administrative abilities.

- Analytical Skills: Good analytical and problem-solving skills.

Experience/Education

- Currently enrolled in an Engineering, Environmental Science, or Business undergraduate degree program or a relevant program from an accredited school.

Other

- Valid Driver’s License.

- Ability to pass a background check.

We encourage candidates from diverse backgrounds to apply and join us in making a difference in our communities

Competencies

Champions safety

Customer obsessed

Cultivates innovation

Nimble learning

Drives Results

Collaborates