Williams

IT Academy - IT Business Systems Analyst I/II

LocationTulsa, OK
Job TypeFull-time

About This Job

Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.

As an IT Business Systems Analyst I/II, you will act as a liaison between IT and the business to ensure an understanding of business requirements when crafting and implementing new IT systems and improving existing systems!

In this role, you will be part of an exciting journey at Williams. You'll start with several weeks in our IT Academy, where you'll learn about the company and the innovative technologies we use. After completing the academy, you'll transition to a full-time role within our IT department, setting the foundation for your new career in IT

Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.


IT Business Systems Analyst II:


Responsibilities/Expectations:

Acts as a liaison between the IT development group and business units for the design and implementation of new systems and improvement of existing systems
Serves as the subject matter specialist and business partner between IT team(s) and business/end-user team(s)
Provides input toward annual budget analysis and cost management including projects, ongoing maintenance, support and licensing
Translates business requirements into technical specifications to formulate technical solutions that conform to operational standards
Conducts requirements gathering, user acceptance testing, and provides recommendations based on collected information
Ensures the maintenance, development and improvement of existing application systems meet the organizational business objectives and IT standards
Remediates application system issues through appropriate troubleshooting, incident, change and problem management standards using ServiceNow
Evaluates, develops and assists with implementing new application systems and developing technical requirements that follow standards for software development lifecycle
Assists with business process analyses, needs assessments and preliminary cost/benefits analyses in an effort to align IT solutions with business initiatives
Other duties as assigned


Education/Years of Experience:

Required: Bachelor’s degree in IT-related field or high school diploma/GED with equivalent experience and minimum two (2) years’ IT experience


Other Requirements:

Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
Proficiency in Microsoft Office Applications and PC skills


IT Business Systems Analyst I:


Responsibilities/Expectations:

Acts as a liaison between the IT development group and business units for the design and implementation of new systems and improvement of existing systems
Assists with requirements gathering, user acceptance testing, and providing recommendations based on collected information
Ensures the maintenance, development and enhancement of existing application systems meet the organizational business objectives and IT standards
Remediates application system issues through appropriate troubleshooting, incident, change and problem management standards using ServiceNow
Helps with implementing new application systems and developing technical requirements following standards for software development lifecycle
Assists with business process analyses, needs assessments and preliminary cost/benefits analyses in an effort to align IT solutions with business initiatives
Other duties as assigned


Education/Years of Experience:

Required: Bachelor’s degree in IT-related field or high school diploma/GED with equivalent experience and a minimum of six (6) months' experience in an IT-related field


Other Requirements:

Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
Proficiency in Microsoft Office Applications and PC skills

, Acts as a liaison between the IM development group and business for the development and implementation of new systems and enhancement of existing systems. Evaluates new applications and identifies systems requirements. Evaluates new IM developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements to current systems. Prepares communications and makes presentations on system enhancements and/or alternatives.

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