Change Management Consultant | Human Resources

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Date: Feb 26, 2025

Location:

PHOENIX, AZ, US, 85004-3903

Company:

APS

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

Change Management Consultant | Human Resources

Are you passionate about helping organizations navigate change? As a Change Management Consultant, you will play a key role in driving adoption, engagement, and success for transformative projects and initiatives. This role focuses on the people side of change; developing and implementing strategic change management strategies and plans to ensure adoption of new ways of working.

What You’ll Do:

Develop & Execute Change Strategies : Design and implement change management plans to support business initiatives, ensuring seamless adoption by stakeholders.

Stakeholder Engagement & Communication : Collaborate with leadership and key teams to align on change methods, build awareness, and promote adoption through effective communication strategies.

Training & Impact Assessment : Assess organizational impact and work with partners to develop training programs equipping employees with the knowledge and skills needed for success.

Process Optimization & Continuous Improvement : Monitor and evaluate the effectiveness of change initiatives, recommending process improvements as needed.

What We’re Looking For:

Change Management Expertise : Possess a strong understanding of change management principles, excellent communication skills, and experience working within complex project environments, ideally within the energy/utility industry.

Communication & Facilitation Skills : Ability to develop clear messaging, training programs, and engagement strategies to drive adoption.

Analytical & Problem-Solving Mindset : Strong ability to assess impact, measure effectiveness, and implement improvements.

Collaboration & Relationship-Building : Excellent interpersonal , with the ability to build and maintain relationships with key stakeholders at all levels.

If you’re ready to lead change, inspire teams, and make a lasting impact, apply now for the Change Management Consultant role!

Minimum Requirements

Change Management Consultant | Human Resources

Bachelor's degree in Business Administration, Human Resource Management, Communications, Education/Training, Organizational Change Management or other job-related field from an accredited college or university

PLUS six (6) years relevant experience in Program Management, Organizational development, HR Consulting, Education, Training or directly related discipline

OR an equivalent combination of education and related experience.

Comprehensive understanding of project management processes, principles, and methodologies

Preferred Special Skill, Knowledge or Qualifications

Experience in executing strategic change efforts in support of organization and cultural change.

Strong critical thinking and creativity skills along with the ability to exercise sound judgment by making decisions based on accurate and timely analysis.

Proven ability to direct small project teams in change management program roll-out and communication.

Demonstrated excellent oral and written communication, negotiation, and people management skills.

Adapts to changing environment, shifting priorities and uncertainty.

Prosci certification preferred.

Major Accountabilities

1) Partner with internal clients and project teams to develop tools, presentations and plans for effective change management initiatives.

2) Develop and communicate approved change management project plans and proposal to project sponsors, management, executives, and external stakeholders.

3)Coordinate project planning, project workforce planning, progress reporting, vendor relationships and troubleshooting activities related to change management program roll-out and training activities

4)Facilitate Sponsor and leadership alignment to drive awareness and adoption of changes associated with projects.

5)Secure and engage APS resources as needed to contribute data or provide access to resources needed for development of change management work products.

6)Provide input to and review work products within the change management work stream and manage sign-off where needed.

7)Ensure completion according to change management plan (i.e. scope, schedule, budget).

Assess performance and recommends schedule changes, cost adjustments or resource additions.

Provide timely and accurate information and status updates to project teams, business management, project sponsors, executive leadership, and external stakeholders.

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). Arizona Public Service is a smoke free workplace.

Hybrid Role:

Employees in hybrid roles will work both in their home offices and alongside their colleagues at an APS facility or other work location for meaningful in person engagement.

As of January 2025, hybrid-role employees will be asked to work about 40% of their time in person at an APS or other (non-home office) location.

Job Segment:

Nuclear, Energy