[Position]
Korean Bilingual - Logistic/SCM Account Coordinator
Location : Spring HIll, TN / Holland. MI / Atlanta, GA
Full time role with full benefits
Salary : 55K-65K as base (DOE)
[About Our Client]
A Leading One Stop Purchasing Solution Partner
[Job Summary]
Provide assistance to the company by responding to clients related to orders and products
[Job Description]
The duties and responsibilities of this position include, but are not limited to:
- Prepare, file, and retrieve sales-related documents such as invoices and PO Status
- Manage day-to-day activity and coordination associated with key accounts that include account management, relationship management, order gathering/ coordinating sales completion, sales reporting, and customer communications
- Provides customer service and order gathering and management for assigned key and target accounts and general support
- Partner with account management teams for administrative support
- Works with the account management team and support departments to assist in the creation of reports and sales analysis
- Responsible for customer account information staying updated
- Responsible for inventory stocks and tracking and monitoring inbound and outbound shipments, gathering promotional orders, and tracking and validating necessary tracking reports and delivery process
- Handle internal systems to process, invoice, and manage customer accounts
- Update profiles in ERP systems, communicating changes to customers as needed, and maintain accurate pricing/ price sheets, and promotional pricing ( Handling RFQ)
- Submit pricing information to the customer and input pricing/ SERVEONE information in the ERP system
Requirements:
The following skills and qualifications are required for this position:
- Strong communication skills with a problem-solving attitude
- Excellent computer skills ( MS office in particular)
- Organizational and time-management skills
- Hands-on experience with CRM software
- Highly motivated, self-directed, and customer service oriented
- Demonstrate strong attention to detail and a sense of urgency
- Ability to learn and perform multiple tasks in a fast-paced environment
- Ability to work independently as well as in a team environment
- Korean/ English Bilingual is a must for this role
- Insurance: Medical insurance/ dental/ vision/ life insurance/ disability insurance, etc.
- Paid vacation days
- Visa support (H1B and Green Card)
- 401K(Up to 4% Match)
- Relocation support