IT Technician

Terms of Employment: Full-time, Permanent Position

Schedule: Monday to Friday, 8 hours per day

About Us

Conuma Resources is a leading Canadian producer of metallurgical coal used in steelmaking around the world. Since 2016, we’ve grown to own and operate a portfolio of five surface mines in the Peace River Coalfields of Northeast British Columbia. Our operations support over 1,000 direct jobs and thousands more indirectly, contributing to the strength of the communities where we live and work. Today, our active mines include Willow Creek, located about 40 minutes from Chetwynd, and Quintette, just 15 minutes from Tumbler Ridge.

Guided by our core values of Safety, Heart, Growth, One Conuma Strong, and Sustainability, we remain focused on responsible growth and on delivering long-term value and resilience to our people and partners.

Come home to Conuma — where community meets opportunity!

Duties & Responsibilities

- Install and configure hardware and software components to ensure usability.

- Upgrade systems to enable compatible software on all computers.

- Install and upgrade anti-virus software to ensure protection of all computers and systems.

- Diagnose, repair, and maintain hardware and software components to ensure optimal performance.

- Repair or replace damaged hardware as necessary.

- Provide technical support to employees, addressing any errors or issues at the work location.

- Pro-actively manage all technical documentation and perform daily backups of software.

- Establish and maintain good working relationships with all departments and employees.

- Train and teach employees on technical issues and best practices.

Education, Experience & Qualifications

- Bachelor’s Degree or Diploma in Information Technology, Computer Science, or a related field.

- A+, MS, Oracle, or Cisco Certified Network Associate accreditation is advantageous.

- Minimum of 2 years’ experience in Systems Administration, Security, or Network Administration.

- Experience with printers, copiers, laptops, desktops, and Microsoft Products (Word, Excel, Outlook, Visio, PowerPoint).

Technical Competencies & Skills

- Strong communication, organizational, and time management skills.

- Proficient in troubleshooting processes and maintaining electronic equipment.

- Experience with routing technology, such as VLANs, port channels, and trunking.

- Excellent problem-solving skills and attention to detail.

- Ability to document and record information accurately and adapt quickly to an ever-changing environment.

Wage and Benefits

Conuma Resources takes pride in providing industry-competitive wages and a comprehensive benefits package that truly values our employees. Specifically for the IT Technician role, we offer an annual base salary range of $65,000.00 - $82,000.00, along with a variety of bonuses, including a monthly efficiency bonuses based on safety and production targets, and quarterly retention bonuses. Our benefits package also includes paid vacation and personal days, 7% RRSP matching, and 100% employer-paid extended health and dental care, among other valuable perks.

Pre-Employment Testing

Please be advised that all selected applicants will be required to complete pre-employment testing.

Come Home to Conuma

Nestled in the foothills of the Canadian Rockies, our local communities in Northeastern British Columbia offer a plethora of outdoor activities, from hiking near majestic waterfalls to exploring 97-million-year-old dinosaur footprints. Engage in ATV and snowmobile trails, cross-country skiing, ice hockey, swimming, cycling, and immerse yourself in the warmth of a close-knit community. Affordable costs of living make this region an ideal place to raise a family.

Please be advised that Conuma Resources does not offer camp accommodations or Fly-In Fly-Out opportunities. Conuma believes in supporting our local communities by promoting them as a place for our employees to call home.

Conuma Resources is an equal opportunity employer.

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