IT Technician

Job Summary

The IT Technician – Mine Site is responsible for providing on-site IT and communications support for mine operations. This role includes installation, maintenance, and troubleshooting of IT systems, Starlink satellite internet, and CCTV/camera systems across offices and mine site facilities. The technician ensures reliable connectivity, system uptime, and secure operations in a remote and safety-critical environment.

Key ResponsibilitiesIT & User Support

- Provide on-site technical support for office and mine site personnel

- Install, configure, and maintain desktops, laptops, printers, and peripherals

- Troubleshoot hardware, software, and operating system issues

- Manage user accounts, access rights, and permissions

- Support Microsoft 365, email, and collaboration tools

Network & Connectivity

- Install, configure, and maintain LAN/WAN and Wi-Fi networks

- Set up and support Starlink satellite internet systems, including dish installation, alignment, testing, and troubleshooting

- Monitor network performance and resolve connectivity issues

- Assist with structured cabling, switches, routers, and access points

CCTV & Security Systems

- Install, configure, and maintain CCTV and IP camera systems for offices and mine site areas

- Configure NVRs/DVRs, storage, and remote access

- Perform routine checks to ensure cameras are operational and aligned

- Troubleshoot camera, power, and network-related issues

Systems Maintenance & Documentation

- Perform regular system maintenance, updates, and backups

- Maintain accurate documentation of network diagrams, camera layouts, and IT assets

- Log and track incidents, service requests, and resolutions

Safety & Compliance

- Work in compliance with mine site safety standards and procedures

- Conduct work in accordance with WHS/OHS and environmental policies

- Participate in site inductions and safety meetings

Required Skills & Qualifications

- Qualification in IT, networking, or a related field (or equivalent experience)

- Experience providing IT support in remote, industrial, or mine site environments

- Hands-on experience with Starlink or satellite communication systems

- Experience installing and maintaining CCTV/IP camera systems

- Solid knowledge of Windows operating systems and basic networking

- Strong troubleshooting and problem-solving skills

- Ability to work independently in remote locations

Preferred Qualifications

- IT certifications (CompTIA A+, Network+, Microsoft, or similar)

- Experience with mining or heavy industry environments

- Cabling or security system certifications

- Valid driver’s license

Job Types: Full-time, Permanent

Pay: $50,000.00-$70,000.00 per year

Benefits:

- Dental care

- Disability insurance

- Extended health care

- Housing allowance

- Life insurance

- On-site parking

- Paid time off

- Relocation assistance

- RRSP match

- Vision care

Work Location: In person