Computer Technician

At Didion Orf we are not just a team, we are a family of innovative and tenacious, doers. Our mission is to Do What is Right for a Better Tomorrow. We have a great opportunity with our electronics refurbishing team as an IT Technician-Research.

Duties/Responsibilities:

- Perform data sanitization of hard drives.

- Maintain detailed digital erasure records.

- Tag, label, and manage physical drive inventory.

- Coordinate and support R2 validation checks.

- Research resale pricing and market trend analysis.

- Identify high-value components and assets for resale optimization.

- Test, diagnose, and refurbish computers, laptops, servers, and networking equipment.

- Upgrade hardware components.

- Extract drives from servers, DAE units, and other equipment.

- Inventory and properly route assets from grading to resale or end-of-life disposition and investigate discrepancies.

- Enter and tether asset data.

- Maintain Excel-based automation tools to streamline record keeping, reporting and workflow processes.

- Assist with revision of work instructions and documentation.

- Support housekeeping, organization, and inventory control within the department.

- Collaborate with Online Refurb Sales Associate and Refurbishing Supervisor to ensure SLA deadlines are met.

Education and Experience:

- High school diploma or equivalent required.

- Technical education in Information Technology or related field preferred.

- 2+ years of technical repair, refurbishment, or IT hardware experience preferred.

- Experience working with enterprise equipment and asset management systems preferred.

Required Qualifications/Skills:

- Strong understanding of PC hardware, servers, networking equipment, and peripherals

- Advanced attention to detail in documentation and record keeping

- Proficiency in Microsoft Excel including automation and workflow tools.

- Ability to multi-task, prioritize workflow, and meet SLA deadlines.

- Strong written and verbal communication skills.

Preferred Skills:

- Knowledge of R2 data destruction and compliance standards.

- Proficiency in Razor ERP or similar asset management systems.

- Experience using EPS XErase or comparable data sanitization software

- Strong research and valuation capability within secondary IT markets.

Physical Requirements:

- Ability to sit or stand for extended periods of time (up to 8 hours).

- Ability to lift up to 50 lbs.

- Ability to use hand tools and manipulate IT hardware components.

Benefits of Working at Didion Orf Recycling:

- Medical Insurance with Deductible Reimbursement Plan

- Dental Insurance

- Vision Insurance

- Life and Disability Insurance Plans

- Flexible Spending Plan

- 401k Plan

- Paid Holidays

- Paid Time Off and Flex Time Available

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