Titan Environmental

IT Systems Administrator

Ile Des Chenes, MB

Full-time

About This Job

Operating from offices in Canada and the United States, and supporting projects in several other countries, we are North America’s fastest-growing end-to-end geosynthetics supplier, fabricator, and installer. As an expanding and progressive company, we pride ourselves on three core values —Trust. Quality. Value — staying true to our commitment to building Trust with clients and staff, delivering uncompromising Quality, and leveraging creativity to secure Value. With a focus on our people, we continuously strive to uphold a positive work culture and create an environment where employees have every opportunity for advancement and personal success.

Role Summary

We’re looking for a proactive and detail-orientedIT Systems Administratorto join our dynamic team. In this role, you’ll be at the heart of our IT operations, ensuring systems and devices run smoothly, supporting internal users, and driving the adoption and optimization of key platforms like Microsoft 365, NetSuite (ERP), and other essential business applications across desktop, mobile, and cloud environments. You’ll play a vital role in developing our IT infrastructure to support future growth, collaborating across departments to ensure seamless system performance, and providing solutions that help our business thrive.

Roles & Responsibilities

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Administer and maintain Microsoft 365 services (Exchange, SharePoint, Teams, OneDrive, Intune, Entra ID), ensuring performance, security, and availability.

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Provide technical support for Microsoft 365, Exchange, SharePoint, and IT-related issues, including troubleshooting, documentation, and employee training.

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Manage SharePoint environments, ensuring site structure, security, and integration with Microsoft 365.

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Optimize cloud infrastructure, including Microsoft Azure, and support upgrades for enhanced security, cost efficiency, and performance.

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Set up and maintain IT equipment (laptops, mobile devices, VoIP phones, printers, network resources), ensuring seamless onboarding and support.

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Implement security policies, monitor threats, conduct audits, support risk management, and recommend enhancements to protect systems and data.

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Monitor system health, performance, and availability, proactively identifying and resolving issues to ensure business continuity.

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Manage user accounts, permissions, and access controls, ensuring security compliance and best practices.

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Administer software licensing, ensure compliance, and develop IT policies, SOPs, and governance frameworks.

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Configure and maintain backups, retention policies, and disaster recovery plans to protect business data and enable quick recovery.

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Support the upkeep of enterprise systems, assisting with updates, troubleshooting, and optimization.

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Other duties as assigned.

Qualifications

Required

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Completion of a post-secondary degree or diploma in an IT-related field (e.g., Computer Science, Computer Engineering, Business Information Technology).

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Minimum of 3-5 years of experience in IT Administrator or a similar support role.

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Proven experience with Microsoft 365 administration, including Exchange Online, SharePoint Online, Teams, and OneDrive.

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Strong understanding of Microsoft 365 security practices, including identity and access management, conditional access policies, data loss prevention (DLP), and multi-factor authentication (MFA).

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Proficiency in PowerShell for scripting and Power Automate for automation within the Microsoft 365 platform.

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Demonstrated capability in managing VoIP phone systems and overseeing mobile device deployment and administration of MDM solutions.

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Strong analytical and problem-solving skills, with the ability to recommend effective technical solutions.

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Ability to make strategic, well-informed decisions and demonstrate resourcefulness.

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Excellent communication skills for engaging with both technical and non-technical stakeholders.

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Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities with attention to detail.

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Knowledge of the modern information technology industry, trends, and applications in relevant domains.

Preferred:

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Microsoft Certified or equivalent training as a Microsoft 365 Administrator.

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Experience working with and administering enterprise systems including ERP, CRM, and HRM systems.

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Familiarity with cloud platforms is preferred.

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Experience with cybersecurity training/best practices is recommended.

Benefits Package

We believe in fostering a work environment that supports the well-being and financial security of our employees. As part of our commitment to your success and satisfaction, we offer a comprehensive benefits package designed to enhance both your professional and personal life.

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Group Health Benefits:

+ Our group health benefits package provides you and your eligible dependents with access to a wide range of medical, dental, and vision care services. We understand the importance of your health and are dedicated to supporting your well-being.

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Group RRSP with Employer Matching:

+ Planning for your financial future is crucial, and we're here to help you build a secure retirement.

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Wellness Credits:

+ To support your well-being, we provide wellness credits that you can use to invest in your physical and mental health to empower you on your wellness journey.

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Employee Share Ownership Plan (ESOP):

+ As a valued member of our team, you have the opportunity to become a stakeholder in the company's success through our Employee Share Ownership Plan (ESOP).

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Profit Sharing Plan:

+ Share in the success of our company through our profit-sharing plan, which provides you with a direct financial stake in the profitability and achievements of the organization.

Other Information:

This is a full-time position, Monday to Friday from 8:00 AM to 5:00 PM, with the potential for hybrid work arrangements (subject to the requirements of the role*).

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This position is open to candidates based in our Ile des Chenes, MB office.

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Wage will depend on the qualifications of the candidate.

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For more information about us visit: www.titanenviro.com