Tri-City Electrical Contractors, Inc.

IT Systems Administrator

Altamonte Springs, FL

Full-time

About This Job

MISSION:

Achieving excellence through discipline, innovation, and the growth of our employee-owners, creating lasting value with our business partners.

OUR CORE VALUES:

Safety: The principle that shapes our culture, values, and resolve. Vision: Driving excellence through innovation and employee growth. Transparency: We cultivate an environment of collaboration, accountability, and trust. Longevity: Lasting partnerships through consistent, exceptional, and tailored performance. Ownership: Our shared success reflects the commitment and discipline of our employee-owners.

JOB SUMMARY:

The System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the organization. Additionally, they will troubleshoot and resolve all escalated issues for hardware and software.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Responsibilities of this position include, but are not limited to the following:

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Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.

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Administer and support Cisco networking hardware (switches, routers, firewalls, wireless access points) and ensure optimal network performance and security.

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Manage and maintain Microsoft Windows Server environments, Active Directory, Group Policy, and related services.

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Implement and monitor Microsoft security policies and tools (e.g., Defender for Endpoint, Azure Security Center, MFA, conditional access).

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Perform routine maintenance, tuning, and backups of Microsoft SQL Server databases; write and troubleshoot SQL queries as needed.

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Research and recommend innovative, and where possible automated approaches for system administration tasks.

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Monitor system performance and troubleshoot issues to ensure high availability and optimal performance.

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Perform regular security monitoring to identify any possible intrusions.

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Manage data storage and backup solutions, especially within NetApp, VMware, and Veeam environments.

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Support and maintain business-critical applications, including ERP systems.

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Generate and manage reports using Crystal Reports, Cognos, and other reporting tools.

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Maintain documentation of systems, configurations, processes, and procedures.

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Provide Tier III/other support as needed.

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Perform periodic performance reporting to support capacity planning.

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Provide recommendations on company computer equipment and supplies purchases.

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Assure IT functions are followed per established standards, polices, and procedures.

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Assist IT staff in providing on-the-job training to new staff members.

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Participate in special projects as required.

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Must be able to provide support outside of regular business hours as required, including the ability to be on-call as needed.

OTHER DUTIES AS ASSIGNED:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

SUPERVISORY RESPONSIBILITIES:

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

REQUIRED EDUCATION AND EXPERIENCE:

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Strong background in Microsoft Windows Server environments, Microsoft 365 administration & Security tools, Group Policy, Active Directory & enterprise management strategies

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Proficiency in SQL Server database management and T-SQL

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Ability to work independently, assess and prioritize multiple tasks, projects, and demands

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Ability to adapt to changing priorities regularly

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Ability to work under pressure and communicate effectively

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Well-organized with attention to detail

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Bachelor's (4-year) degree, or equivalent applicable experience

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Proven experience with Cisco networking devices (CCNA or higher preferred)

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Proven experience as a Systems Administrator or similar role

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Strong analytical, problem-solving, and critical-thinking skills

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Proficiency in requirement-gathering techniques, process modeling, and documentation

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Familiarity with project management methodologies and software development lifecycle

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Ability to work effectively both independently and collaboratively in a team environment

PREFERRED EDUCATION AND EXPERIENCE:

•
Bilingual

PERSONAL ATTRIBUTES | SKILLS:

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Supports our Mission Statement and Core Values.

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Is honest and has the highest integrity.

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Sets the example for others and is above reproach.

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Ability to cope with job pressures in a constantly changing environment.

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Interpersonal and intrapersonal skills.

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Self-motivated.

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Detail-oriented.

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Positive and professional demeanor.

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Strong problem-solving and critical thinking skills.

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Able to handle and manage confidential information.

WORK ENVIRONMENT:

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General Office Environment: This position operates in a professional office environment, using standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.

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Environmental Conditions: The work is performed indoors in a climate-controlled setting with minimal exposure to loud noise, temperature variations, or other environmental factors.

PHYSICAL DEMANDS:

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Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.

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Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

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While performing the duties of this job, the employee is occasionally required to stand; walk, sit; use hands to finger, handle, or feel objects, keyboards, or office equipment, reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, talk and hear.

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Light to moderate lifting is required.

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Frequently required to reach with hands and arms and adjust body position to bend, stoop, stand, walk, turn, pivot, kneel, crouch, excavate, lift, carry, climb, and stand for long periods.

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Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus, along with good eye-hand-foot coordination.

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Requires ability to wear steel toe/composite/alloy work boots.

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Requires the ability to wear Personal Protective Equipment (PPE) as required by location.

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The ability to read and interpret data on computer screens and printed documents is essential.

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Regular communication with colleagues, vendors, and other stakeholders requires the ability to exchange information effectively in both verbal and written form.

TRAVEL REQUIRED:

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Travel is primarily local, although minimal out-of-area and overnight travel may be expected.

IT Systems Administrator

About This Job

REQUIRED EDUCATION AND EXPERIENCE:

PREFERRED EDUCATION AND EXPERIENCE:

•Bilingual

PERSONAL ATTRIBUTES | SKILLS:

WORK ENVIRONMENT:

PHYSICAL DEMANDS:

TRAVEL REQUIRED:

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