JOB SUMMARY
ONEOK is pleased to offer an opportunity to join our growing company as a Systems Administrator. This role is ideal for someone who is passionate about technology and eager to contribute to a collaborative and innovative team. We are seeking a detail-oriented and analytical Systems Administrator to assess and document existing IT environments. The primary responsibility will be to map out network infrastructure and applications, identify dependencies, and produce comprehensive documentation of findings. This role requires strong technical expertise in network architecture, system administration, and documentation best practices. Below are the detailed requirements and responsibilities for this position:
Key Responsibilities:
Conduct a thorough analysis of current network infrastructure and application landscape.
Map out system configurations, dependencies, and integration points.
Document findings in a clear and structured manner for future reference.
Collaborate with IT teams to validate and refine documentation accuracy.
Recommend improvements based on observed inefficiencies or gaps in existing systems.
Complete assigned business initiatives and projects as requested and in accordance with established timeframes.
Administer IT infrastructure including Active Directory user accounts and security/distribution groups; Windows File Servers; Backups; Disaster Recovery; Virtual Server Infrastructure; Network LAN & WAN; Telecom Infrastructure; Printers; Applications.
Qualifications:
Proven experience as a Systems Administrator or in a similar role.
Strong understanding of network architecture, operating systems, and enterprise applications.
Excellent documentation and technical writing skills.
Ability to analyze complex systems and present information in a structured format.
Ability to carry out tasks, follow procedures and routines, work with ideas, think extensively and find solutions to hands-on problems.
Extensive network knowledge and connectivity troubleshooting experience (TCP/IP, DHCP, and DNS)
Some light travel (5%) may be required for IT administration at remote locations.
Experience with the following systems is preferred but not required: Microsoft SQL; ARCGIS; Microsoft SCCM/WSUS; Sharepoint; Cyberark; Scale; Cyolo; SCADA; OT
Job Profile Summary
Performs complex problem management and configuration management related to IT infrastructure and support. May provide consultative support to less experienced staff.
Essential Functions and Responsibilities
•Collaborate with other subject matter experts to assist and recommend strategy for core technologies
•Manage complex problems which escalate beyond the status of incident. Coordinate the appropriate personnel to troubleshoot and resolve the problem
•Responsible for solving highly technical problems on multiple projects and providing consultative support to internal staff. May act as mentor to less experienced employees
•Perform root cause analysis on resolved problems. Design and develop appropriate monitoring or other proactive measures to prevent future occurrences
•Mentor staff members during problem resolution and root cause analysis to increase their efficiency and knowledge
•Create and review documentation relating to the architecture, configuration and maintenance of infrastructure technologies
•Provide configuration and engineering for new technologies
•Lead the support and configuration activities for technologies as an assigned subject matter expert
•Complete tasks assigned in order to accomplish approved application and/or infrastructure change controls
•Collaborate with other IT personnel on technology and support issues, providing proactive and timely communication
•Consult with applications and infrastructure personnel on new initiatives and the impacts they will have on infrastructure
•Excellent written and verbal communication skills
•Works independently with minimal supervision
•Maintains subject matter expertise in technology infrastructure, equipment and systems including information security and governance
Education
•Bachelor's Degree in computer sciences or an equivalent combination of the following formal education and job-related experience. The level of knowledge needed for this position is typically obtained with ten plus years of experience in a discipline relevant to core IT architecture.
Work Experience
•Significant experience and understanding of current data center technologies
•Experience in the implementation, support and function of:
+ Infrastructure hardware configuration
+ IP networking
+ Windows Server and/or Unix operating systems
+ Shared storage technologies
+ Virtualization technologies
+ Event monitoring, logging and data collection techniques
+ Public Cloud Technologies
•Proven track record of mentoring, influencing and facilitating discussions across a wide range of teams and technologies
•Training and experience related to:
+ Operating systems software
+ Computer hardware
+ Networking
+ Communications
+ Security administration
•Experience identifying, researching and analyzing core technology problems and performing root cause analysis
•Experience reviewing and interpreting manuals, journals, computer display screens, computer printouts, error logs and correspondence
•Experience researching, preparing and composing systems operating procedures and documentation, reports and correspondence
•Experienced interacting with customers and vendors
Knowledge, Skills and Abilities
•Ability to: apply arithmetic and computer math
•Ability to: interact, advise, guide, train and communicate effectively
•Ability to: communicate and/or exchange information; conduct oral presentations
Licenses and Certifications
Strength Factor Rating - Physical Demands/Requirements
•Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Strength Factor Description - Physical Demands/Requirements
•Standing: Remaining on one's feet in an upright position at a work station without moving about (Occasionally)
•Walking: Moving about on foot (Frequently)
•Sitting: Remaining in a seated position (Constantly)
•Lifting: Raising or lowering an object from one level to another (includes upward pulling) (Occasionally)
•Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder (Occasionally)
•Pushing: Exerting force upon an object so that the object moves away from the force (Occasionally)
•Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking) (Occasionally)
•Climbing: Ladders, Stairs (Occasionally)
•Balancing: Maintaining body equilibrium to prevent falling (Occasionally)
•Stooping: Bending the body downward and forward by bending the spine at the waist (Occasionally)
•Kneeling: Bending the legs at the knees to come to rest on the knee or knees (Occasionally)
•Crouching: Bending the body downward and forward by bending the legs and spine (Occasionally)
•Crawling: Moving about on the hands and arms in any direction (Occasionally)
•Reaching: Extending hands and arms in any direction (Constantly)
•Handling: Seizing, holding, grasping, turning or otherwise working with the hand or hands (Manual Dexterity) (Constantly)
•Fingering: Picking, pinching or otherwise working with the fingers primarily (Finger Dexterity) (Constantly)
•Feeling: Perceiving such attributes of objects/materials as size, shape, temperature, texture, movement or pulsation by receptors in the skin, particularly those of the finger tips (Constantly)
•Talking: Expressing or exchanging ideas/information by means of the spoken word (Frequently)
•Hearing: Perceiving the nature of sound by the ear (Frequently)
•Tasting/Smelling: (Occasionally)
•Near Vision: Clarity of vision at 20 inches or less (Constantly)
•Far Vision: Clarity of vision at 20 feet for more (Frequently)
•Depth Perception: Three-dimensional vision; ability to judge distances and spatial relationships so as to see objects where and as they actually are (Frequently)
•Vision: Color - The ability to identify and distinguish colors (Constantly)
Working Conditions/Environment
•Employee is subject to inside environmental conditions
Working Conditions
•Well lighted, climate controlled areas (Constantly)
•Frequent repetitive motion (Constantly)
•CRT (Computer Monitor(s)) (Constantly)
Travel
•Travel in and around office facilities
Driving
•Based on assigned tasks, employee may be assigned a company vehicle requiring the applicable driver's license
ONEOK is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, pregnancy, sexual orientation, age, religion, creed, national origin, gender identity, disability, military/veteran status, genetic information or any other categories protected by applicable law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ONEOK.
ONEOK is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation email HRSolutions@ONEOK.com or call 1-855-663-6547.
#LI-hybrid
Dallas, TX
Full-time
